Great family run business in town. Offers a wide variety of home decor and Pandora jewelry. Always find something unique with exceptional service.
Lovely local store with lots of quality souvenirs and really interested staff.
Cozy and nice place to shop
One of my favourite shops in Orangeville. Welcoming, Friendly, helpful, wonderful Pear Home team. Whether you are looking for a special gift or something beautiful and unique for yourself, you will find it at Pear Home. They have an amazing selection of home decor items as well. They also sell a unique line of clothing, scarfs, baby clothes and specialty items, they have it all. Thank you team Pear Home, love your shop !!
I am pretty sure I will never shop here again. I went with my daughter to exchange a Pandora charm - we had the receipt showing it was purchased two days ago. We picked up a new charm. There was a difference is $16.42. The associate asked if the balance could go on a store credit. I requested the 16.42 be refunded vs a store credit. The answer I got was “no, there were no returns.” I simply pointed out that we were not returning anything, we were exchanging. Another associate that was not helping us chimed into the conversation, saying the same thing, as if we needed to hear the same sentence from a different person “that is the store policy.” I nicely asked the new associate (Megan) if I would be able to speak to a manager, as it was only a small amount and my daughter would probably not use this. Megan’s answer was “you’re speaking to one” I could not believe the attitude on this girl, not only that but the extreme lack of ability to deal with a customer who was nicely asking for an exception (keep in mind we are talking about 16.42!) I continued to be nice and asked if maybe I could speak to the store manager. The answer I received floored me… she says “Oh, you mean my Mum??? Well, she’s not here right now” I had to laugh, as I could not believe she just said that. I decided it was worth the aggravation. In the end all this young lady had to communication, in a nice and professional way, was that she was a manger and unfortunately was not able to make an exception to the story policy… and if I wanted to contact the store manager, I could, and provide me with the contact information. Instead she made a fool of herself and undermined her position, in a very busy store at Christmas time.
Great unique merchandise. Good place to buy a gift.
Staff is very friendly but products are very overpriced. I was able to find the same items online or in other stores for much cheaper. I guess that is largely the reason for their no refund policy, they know you can find way better deals elsewhere! Any company that refuses to stand by their products and offer refunds to dissatisfied customers is not worth wasting your time on. Go somewhere with proper customer service policies and confidence in what they sell!
Horrible, way way overpriced and not worth it, avoid at all costs!