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Added by Jopie, at 11 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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06 November 2017
Rudest nurses ever. They are full of attitude the minute you walk in. I don’t understand why they would treat a new patient so poorly just because a completely different patient may have upset them earlier. I am not that person who upset you so don’t take it out on me!
And while patients are waiting I hear these 2 nurses whispering about taking sick days to go see a concert. Seriously? That’s where our money goes! To a system that allows people to take sick days and get paid for them while they’re not even sick.response / report this review -
23 October 2017
Great experience here. Doctors who have looked after me (Dr. David Smith, and team) helped me feel very comfortable and informed before my surgery. I felt I was in good hands all the way through my experience.
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18 October 2017
Awesome staff with excellent bedside manners! Checked in to the ED for some obstetric/GI concerns, was in and out of there within 4 hours after being assessed, receiving bloodwork, medications, ultrasound and ECG which is pretty impressive. I've also taken family here before, have always been treated with respect and never waited super long at all.
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14 October 2017
Its too funny reading others reviews of hospitals here in Canada. With our free health care some expect hand on foot type treatment even while in emergency. Well NYG is no different than any other hospital in the city. Emergency is for life threatening emergencies and they rank people in the order of life threatening scale.
A broken wrist is painful but it's not something for the emergency department. If you're not about to drop dead from your injuries, do not show up at the emergency department complaining about pain. For the person complaining that they had to wait 2-3 hours. HA!!! I beat you easy.
I checked in on Wednesday evening into emergency because my gallbladder was leaking bile into my body. I was basically being eaten alive by my own body. Checked in Wednesday evening, was passed over by a whole kid's football team and their moms, then passed over by a senile senior who forgot to eat.
They didn't see me until Friday morning where they assigned me a bed in the waiting room while they prepared a room for me Another few hours of waiting for a total of 42 hours I passed out several times my roommate told me and no one looked in on me while I was unconscious in the waiting room.
As for the whole mini-football team and their moms all the kids were in full gear with helmets and running around the hospital so they didn't need to be in emergency but the moms decided a laughing and running around kid took precedence over a man whose body was eating itself to death. All the kids were fine, only scraped knees and bruises but they had no head injuries because they were all wearing helmets.
Me, years later after the operation, my stomach is scarred permanently and it hurts to eat anything, one kidney is down to half the size it was originally due to the bile burning/eating through that side of my body. But hey the kids in full helmet and gear are all fine and I'm scarred for life with lifetime daily pain.
BEAT THAT YA WHINERS!!!response / report this review -
15 September 2017
Illiterate staff and very hostile/unfriendlyI went here for my wrist 3 times, I was asked at the emergency desk whether I am here to see a doctor? Why else would I come to the emergency, surely not for a coffee break.After seeing the internal medicine doctor who was not specialized in diagnosing fractures, I was told everything is fine, After 3 months I figured my wrist was not fine - after insisting to see a orthopedic surgeon.. I was told that my wrist was actually broken at that time and now healed improperly, which is why I still have some pain with exercisingI have seen people with some serious injuries waiting in the lobby to be called.for hours and hours.avoid this hospital and just drive few miles and go somewhere else if you care about yourself and beloved ones.honestly I don't find this hospital resembling any care facility, I am just wondering how they can keep continue operating.???
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12 September 2017
I cannot believe how wonderful the nurses and doctors were for us at this hospital. From having bad experiences at other hospitals it was quite shocking to see that there is still compassion and concern available in a hospital. I want to thank the emergency room personnel as well as the nurses and doctors on the obstetric floor. You went beyond what I had expected in a hospital. Thank you
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21 August 2017
I had a bad and scary experience from this hospital for my family member who is visitor in Canada with a traveling insurance.
They did only blood tests, repeatidly, the same once and ECG for 24 hours. 3 different doctors came by, they asked the very same questions. I felt as if was on a market and not in hospital. The doctor asks questions, doesn't give any solution and asked to be paid $450, because he is indipendent from hospital. He even threatens not to share the info with insurance company before he gets his money. Had to leave the hospital untreated, have no trust to these people that don't merit the title DOCTOR. He was not able to give any answer for diagnosis but was capable to tell me that we had to stay in hospital until the amount of expenses arrived $20,000 - $30,000!!!!
I really want to see at the laws. Don't want to believe they are allowed to treat people so poorly.response / report this review -
27 July 2017
I just had my tonsils removed here, in the day surgery unit. As an adult, it is quite an unpleasant procedure. I've had a few surgeries before, all in different hospitals (so many points of comparison) I received excellent service at North York!
Pros: North York staff were all fantastic: knowledgeable, patient, warm, compassionate, caring, and ready to deal with my worries and needs at the drop of a hat. I've had some pretty horrible experiences in other places, with doctors and nurses alike, so this was really a refreshing change. The nurses made me feel at home; my surgeon was not only skilled but also kind. The superstar for me was the anesthesiologist, who made 100% sure I was as comfortable as I could be (some just don't care how much you suffer, since it won't last long, and trust me it can get intense), and asked all the right questions.
Cons: Hard to get the right turn off to get in, and the person before me was "misplaced" or "forgotten". This resulted in surgeries getting backed up, but we weren't informed of this and ended up waiting 3 hours instead of 2. These things happen, but a heads up would have been fab!response / report this review -
16 May 2017
Though my recommendation would be to steer-clear of hospitals, in general, this hospital is quite good. They appear to know what they're doing and the staff is friendly and helpful to a fault. The premises are kept clean and well organized with a good amount of signage. The nursing staff in 7/8 SE (and quite possibly other areas) should get some sort of medal.
My only beef with this hospital is the daytime robbery that's taking place when you checkout from the parking lot. (I recommend a weekly pass if you intend to come visit more than twice in any 7-day period.)response / report this review -
18 April 2017
Maybe double check your patients before discharging them. They discharged my aunt but forgot to remover the IV. We had to take it out ourselves. Be more responsible guys.. 😊
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13 April 2017
The doctor I met this time was fantastic!. Excellent knowledge, proper medical treatment/diagnose with fine manner. I was not luck last time. But this time definitely a very positive experience
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12 April 2017
I have a very high regard for the people who work at this hospital. I have always received good service. I also understand that going to the Emergency Entrance at a hospital after hours or on a weekend will mean that I will have to wait my turn. This is true for any hospital. However at North York General the process moves along as quickly as possible with friendly and concerned staff helping to make my situation as comfortable as possible.
If there are complainers who think that the service is bad then I suggest you try another hospital. Chances are that if you do that then you will come running back to NYG because some other hospitals are much worse. I don't want to name names but at another hospital just outside of Toronto I waited several times for almost 12 hours to be thoroughly checked and released. I can remember waiting 5 hours (12AM-5AM) just to hear the report from the doctor after all the tests were complete. That was a horrible wait. I have never had such a bad experience like that at NYG. Not even close to that.
My only complaint is the price of parking. The charges are outrageous.response / report this review -
31 March 2017
I am a visible minority, me and my wife went to North York General Hospital birth center this afternoon. long story short, we asked the doctor a question. The answer she gave to us is : I don't know, you tell me! and i asked: what does that mean? she said: i don't know. you tell me! Now i know the way they take care of you is by answer your question with: I don't know, you tell me !!
Good job! NYG!
I FEEL SORRY FOR THOSE KIND HEARTED PEOPLE WHO DONATED THAT MUCH MONEY,BUILDING, EVEN ELEVATORS TO THIS PLACE, TO THIS PEOPLE!response / report this review -
18 March 2017
Wait time was crazy horrible in the emergency room. Only 3 people (counting my boyfriend and myself as one) at first so it clearly was not busy. Two people came after us and got in before we did. I over heard what their issue was and one lady had some pain I think in her legs and the man was dehydrated. My boyfriend came in bloody and swollen with a head injury. Not one nurse gave him any attention. I had to go to them just to do the check in because they skipped us. I asked if they could give him an IV to hydrate him ( he hadn't drank in a while plus his mouth was so swollen and he was drinking that night) and she said no. The idea came to me when she offered the other guy it. Three hours later after he already collapsed a new nurse gave him the IV.
We got there at 3am and didn't leave till 1030 am.
Doctors and nurses were in all just cold and I'm not just talking about our nurse.
we had to stay just to make sure he was okay and didn't have a concussion.response / report this review
