My sister recently passed away and she was at the critical care unit at sunnybrook. The nurses where great and treated my family with respect and my sister till the end was looked after. I am honestly very thankful to the doctors and the staff.
Parking is absolutely terrible. Give yourself at least 15-20 minutes to find parking. Even the handicap parking in the lower levels are full. It's easier to find parking underground than above ground including handicap parking. Then you'll have to walk another 5-10 minutes depending on where your wing is. The hospital is huge maze. Depending on which area you have to go there are not enough seats in the waiting areas. Make sure you check how long your parking ticket is valid for. Because if it expires when you pay at the machine you won’t know until you try and exit the parking lot. In which you won’t be able to exit because of an expired ticket even though you just paid for it. The machine to pay for parking is pretty horrible too. That being said, the staff and doctors are great. My review is strictly about parking.
My grandfather received exceptional care at the Odette Centre for two different manifestations of cancer. His main oncologist was incredibly kind, involved, and informative, providing a variety of options at all times and ensuring our family was a critical part of the process. His nurses were friendly, warm, and considerate, especially in accommodating his needs as the radiation begun to take a painful toll on him. The technicians and all other members involved made sure he felt well cared for and that he and our family were aware of everything occurring in his treatment.
Unfortunately, parking is quite expensive but that seems to be the norm in Toronto and specifically at hospitals. Hopefully something can be done to rectify the financial stress this places on individuals already facing health challenges or distress because of a loved one's health issues.
Good infrastructure and the staff does the best to manage the load. It always feels like they are in a rush so come prepared with your questions otherwise you'll leave almost as you came. Parking can be a challenge for one off visitors and expensive. If you are planning to come often within a year it's better to get a parking pass, it will be faster and less expensive as most appointments run over 2 hours. I like the food offering in the food court.
Excellent facility with great staff. Advance medicine practice act as teaching hospital for new doctor. Can't say enough about the hospital as my family member was treated here. Keep up the good work
Lab Staff ate rude. They do more chatting with one another then actual work. The wait is ridiculous even when there is only 4 people waiting.
Pretty fed up with this hospital. My wife had previously been admitted for pregnancy complications and had to stay for a couple of weeks while she continuously was ignored and treated poorly by a few members of the staff.
Now - after the whole ordeal of what she went through and then having an emergency c section, we finally got to bring our baby boy home, but not without further hiccups.
They messed up our sons health card number. so when we called back to get a statement of live birth, which we now need to get a healthcard for him ourselves, we were told it was our fault and were laughed at by probably one of the most ignorant people possible and then hung up on.
Thanks Geeta. You're a class act.
Don't get me wrong, the doctors here and some of the nurses are phenomenal. But others? Clearly in the wrong profession.
I was in the hospital in May 24 2017 for UFE procedure during the morning shift. Two elderly nurses gave such good care to me that I actually feel bad I forgot their name. If I remember their name I would of voted for them on the hospital website for recognition for outstanding service.
I can't thank Sunnybrook hospital and their staff enough for their expert care and wonderful bedside manner.
I was admitted to Sunnybrook 3 weeks ago after my water broke at 29 weeks. I was admitted into the high risk obstetrics ward, and cared for by their amazing team of nurses, doctors, technicians, and pharmacists.
I've never felt more included in and informed about a hospital's treatment plan. Every morning during rounds, I was seen by not only the doctors but as well by a pharmacist and the head nurse. It made me feel safe knowing that a whole team was behind me and ready to act should any complications arise. Every nurse that cared for me walked into the room fully informed about how I came to be at their hospital and seemed to have a thorough knowledge of my chart.
Sunnybrook hospital was able to keep me pregnant for a whole two weeks after my water broke. Once there was a hint of trouble for my little one and myself, their team was quick to act and prepared for any eventuality. I delivered my son via emergency c section, and despite it being a very scary time I was so well cared for that I was able to stay calm for the duration of my labour.
I could write for hours on the positives of my care, but most importantly they have shown my son such loving care. After only 1 week in the NICU my son no longer requires the care of a level three nursery and is ready for transfer to a level two nursery closer to home.
I can't even begin to properly express my gratitude for the level of care that both my son and myself have received.
Thank you Sunnybrook
I've been to quite a few hospitals in the Mississauga, Brampton and Toronto area for the very same medical issue and by far this was absolutely the best hospital I've been to. Yes, it is quite a wait at first, but I was placed in the Orange Wing and the staff were absolutely wonderful. Normally in the other hospitals I've been to, they dump you in a room in the Emergency Ward and then don't get seen for hours, while I was seen almost immediately by my assigned Nurse and then a Doctor (Mike) directly after having blood work taken and medication intravenously applied. They were constantly updating me on what was going on, and I really felt they cared and never seemed annoyed when I asked them a question. You have to respect and understand how stressful and demanding their job is, and it was wonderful they still checked in on me and gave me more medication as required when there were much sicker individuals there. No the food isn't great, but a hospital isn't a 5 star resort, and they provide the bare essentials for nutrients. If you want better food, there's a massive food court upstairs in the M2 level, so don't complain. Again, I was very pleased with my overall experience and will definitely consider them for my urgent medical needs in the future. One thing to note though is that all the Drs and Nurses seemed really young, like in their late '20s-early '30s so I'm wondering how much experience they actually have working there? Wasn't an issue at all, just an observation.
Large hospital, welcoming staff, ttc buses 11 & 124 both take you inside which reduces the walk. Explored multiple wings during my stay (M - Main, F - Mental Health, K & L - Cancer) and checked out their diverse food options. Highly recommend taking ttc for appointments or to visit loved ones since you get dropped off at the front entrance of the hospital.
came in at 8.30 pm with chest pains, neck pains and high blood pressure. triage was quick but it's now 2.10am and I'm still waiting to be seen by a doctor. drove all the way from whitby to come here due to recommendation for cardiology and the service is less to be desired.
Although the wait was longer than other ER waits I've experienced - 8 hours total from triage to leaving the hospital, the care and assessment was well worth it. The nurse (Lisa) was helpful and when I was about to crash due to the lack of sleep while waiting, she let me take a nap on the stretchers outside. Another nurse saw me sleeping and even offered a warm blanket!
The doctor (Dr. Baimel) was patient and very thorough (can't stress this enough), and even promising to follow up the next day regarding nose and throat swabs. Never had an ER doctor that was so patient and treated me with such a high level of professionalism.
I brought my friend to the emergency department on Monday evening, and after a long wait, she was finally seen & then had a CT Scan done to determine what was going onThe end result is that she was admitted immediately While she was admitted to the hospitals surgical ward, where she remains today.. she is still on a stryker stretcher, in a patient lounge, no privacy, no call bell, should she need assistance, no bathroom. What happens if she worsens suddenly? Without exaggeration and to add to this misery, when I went to see her last night, there was a couple, in the lounge, enjoying a dinner, with wine & all my friend is unable to eat or drink, and has to be subjected to this kind of rudeness because there is no bed available??? They didn't feel anyway about the fact that there was no privacy and then, she had another patients wife sleeping on the couch beside her. This is unacceptable to say the very least,
THANK YOU for saving my mother's life, it was a great service .
my mother had a brain stroke , Dr. Da Costa , the female doctor from Australia who prepared for surgery , the nurses , the paramedics ( super men ), 911 operator ( an angel ), the anesthesiologist , no exceptions.
GOLD STANDARD. THANKS a million .
No five stars ,because I can see signs of decline , from corporate influences to the wrong hiring of staff , corruption seeping to every aspect of our lives in the post-Christian western world , unfortunately .