Called Mr. Rooter, Nick came out to replace the valves under a bathroom sink. He was quick and also kind enough to look at a few other things that will need to be done in the future. Thanks again. Will definitely call again.
We called to get help with a clogged drain in our kitchen. Eric G came and was a delight to have help! He was super friendly and polite. He explained everything in detail so that I fully understood. He was able to solve the problem as he had anticipated and every thing is now in working order! Very pleased with his work and would recommend to anyone.
Called Mr Rooter, of Cambridge, to address some valve issues I needed done; urgent job as Hot Water service guys wouldn’t touch my tank until I got the valves replaced. Mr Rooter sent Jeremy over the same afternoon as our call no fuss, no muss, Jeremy got the job done in a flash! Neat and professional work as well as courteous and respectful of my floors. Jeremy sure proved out their A+ rating on BBB; price as quoted. Great job guys; I’ll be calling you for any future plumbing work for sure!
I called Mr. Rooter Of Cambridge to help with the replacement of some seized valves and Jeremy came to my house that afternoon. He was very friendly, and even called before he got there to advise me to call the City of Cambridge first, in order to expedite the repair process. It was clear Jeremy knows his stuff and is very skilled. He replaced our valves with expertise and in a timely manner. Thanks to Jeremy and to Mr. Rooter Of Cambridge for sending a reliable, friendly, highly skilled plumber to help us!
The service on the phone was very pleasant and clear on how the process would work. The plumber we had was Shawn R. He was fantastic. Polite, detailed, explained everything and his service was great. He was even conscious of our infant sun trying to nap, this was not requested or expected but was a nice gesture in customer service. Would definitely recommend.
Avoid at all costs. They mislead. The $10,000.00 quote was fixed for FREE by qualified licensed plumbers.
Nick was quick and professional. I received a call 10-15 minutes before his arrival for both the inspection and work that he did. The company was easy to contact and representatives were knowledgeable in answering all my questions.
I can't say enough about our experience! Jesse was absolutely fantastic! Not only did he do a fabulous job fixing the plumbing gong show we had on the go here, but he was so patient and kind with my 3.5 year old who wanted to follow him around and chat his ear off. Amazing experience! I am also pretty excited to having running water again! If we ever have another plumbing catastrophe, I will be calling you guys!
Great service from beginning to end. My call was answered immediately and both Nick and Matt arrived soon after. l was given the option of two free quotes repairing a valve. They handled the job professionally and left the workspace clean. l would recommend them. Thanks!
Even though problems seemed to get worse as Jeremy tried to clear out my sewer line, he was professional, courteous and very helpful when coming in on short notice for a Sunday afternoon emergency. I would highly recommend Jeremy again to anyone who has a plumbing problem, and in fact I will be using him again to complete a permanent repair.
Thank you Jeremy from Mr. Rooter Plumbing!
At a follow-up repair job, Eric came and did a superb job in repairing and explaining things to me. I'd definitely ask for Eric again by name for any future work needed.
Thank you Eric from Mr. Rooter Plumbing!