Had a very nice experience. Rooms are clean and cozy. Classic hotel with a modern touch.
Downside is that breakfast is not included in ypur stay which is quite surprising for me as its considered a 5 star hotel.
Been staying in this hotel over several years of travel to Toronto. The staff is always really friendly. I enjoy the neighborhood feel of the hotel, as opposed to being downtown. The bar staff is super nice and make me feel welcome!
The hotel is quickly becoming outdated and stuck in Mid-90s. Some things which may have been luxuries few years ago, are now very outdated. The most annoying thing about the “luxury” 1). The gym is really dated and cramped; 2). hotel are the bath products made in China and 3). the showers Rival Hotel
Unique and upscale hotel. Rooms are elegant, spacious, quiet, and comfortable. The meeting facilities are also upscale and functional. The meals served during the conference were wide ranging and good. Workout facility is a little small, but has a fair amount of equipment and is in good order. Only downside is difficulty getting from the airport to the hotel. Either have to take multiple transits, or one very long taxi/ride share.
Let's start with positive words) Superb location. If your windows don't face the road, you don't hear a single sound from the road. Gigantic rooms, gigantic bathroom (see photos) although, why would anyone need so much space in a bathroom with cold floors, my imagination fails to help)) Overall, the bathroom was designed in a very impractical way, in my opinion, but one can live with it, I guess. What one can't live with is that, considering the price of our room ($400+tax), the bathroom was far from being perfectly clean! In fact, I had to clean the bathtub myself in order to feel perfectly relaxed in it)) Who wants to make a fuss about dirty bathroom after 6 hours of travelling? In addition, there were long hair on the floor and the ceiling was covered in spots (see pictures). If it would be a $70 motel, I would not say a word, but for a $400+ room, one should expect perfection.
Attended work meetings here for 2 days. Food was relatively good and the staff was efficient with clearing tables. The A.C. in the conference rooms are freezing. Many issues with the AV equipment on our second day (microphone feedback) to the point they ended up turning off the mics and going without. Overall a pretty decent experience. Food at the restaurant was only so-so.
Fantastic food, drinks and service. Would definitely return with clients. I highly recommend.
Very slow check in and out. The bag service took a long time to find my bag twice and had to ask me "what does your bag look like?"
Otherwise food, lobby and rooms very very nice.
Nice upscale rooms, clean and comfortable. Spacious as well, including the bathroom. Free tea and coffee in the room was appreciated. Nice complimentary items in the bathroom. Minibar snacks and drinks are practical but too overpriced. The person that checked us in at the desk was a pleasure to interact with; very friendly! A great stay overall.
Great rooms! All appliances worked as expected and plenty of outlets for phone and laptop charging with multiple people. Everything else was fine as well, including front desk service and internet. Overall I stayed only one night and did not get to try out all services such as the pool or fitness room, but I highly recommend this hotel as the location was extremely convenient (literally across the street from the royal Ontario museum)
The location was great. It was near Queens Park and a 2 mile walk to the harborfront. There were plenty of places to eat nearby. The room was clean, and the bathroom was spacious, having separate bathtub and shower areas. We had a standard room, which included a minibar as well as bathrobe and slippers. The bed and pillows were extremely comfortable, and the hotel was kept in impeccable condition. Room service arrived in a timely manner, and the amount of food was generous.
The hotel's location is ideal. The rooms are comfortable and has everything one may need. The staff is very friendly and welcoming. Would definitely stay there again.
Beautiful hotel! Very clean and spacious rooms. Great customer service and close to everything in Yorkville. If you don't want to park valet, you can find cheaper parking in the Green P lot right next to the hotel. I would definitely return.
This hotel is perfectly located and is priced just right for the impressive room you receive. Value is totally exceeded and you'll have excellent stay I'm sure. Amenities are impeccable and the service is the same. You should stay here!
Great location. Staff and service impeccable as is what you expect in Toronto. Hotel rooms are visibly and audibly older. Heat system and bloor subway line below don't help for noise control but I would absolutely stay here again for business trip.
Could be better, but not for the price. Staff is consistently friendly and helpful.
Large rooms and bathrooms. Rooms well kept and the bed was comfortable. The room we stayed in had a shower and a separate tub. Large TV and a mini fridge. They also provide slippers and bath robes, which are always a plus. Minor details here and there that a true 4 star would have attended to.
Not too far from transit but a bit of a walk to the Eaton Center.
Would stay here again but would not pay more than that of a 3 star.