$250 for consultation.
Me: "when is the next appt available?"
Answer: Today at so and so time.
Bill comes!!!!
Me: "extra charge of $150 for emergency ???"
Answer: coz you booked an appt today.
The place is clean, tidy but the service that I received was demoralizing..
I have been a patient of Dr. Rocci for the last 22 years. The staff is very efficient. Dr. Rocci has always been very caring and professional. Excellent work every visit. I hope I never have to look for a replacement ! Thanks so much Dr.Rocci and staff.
I have recently moved to Dr Rocci and his team for my dental care and I could not be happier with my choice. The reception staff are professional and accommodating when making appointments and all the staff I dealt with couldn’t have been more caring and efficient. I had a very thorough and detailed examination by Dr Rocci and he spent a lot of time discussing his findings and making his recommendations. I felt very well cared for and would not hesitate to recommend this practice.
STAY FAR AWAY FROM HERE
Phillis the receptionist is very rude and uneducated not to mention unprofessional. She kept on hanging up the phone on me after not having the proper education and understanding of what I was asking. The dentist uses old Xray equipment and for that was not able to see what was happening to my tooth after numerous amount of visits! Went to another dentist who saw the problem after the first Xray!
Best dentist my family and I have been to! Best manners with staff and the "doctor" I have ever witnessed by far. Very understanding and happy to help in any way, the kids love it there!
I highly recommend Dr. Rocci and his wonderful staff. They always take great care of me, and are very thorough.
We have been patients of this practice for many years. The staff are very friendly and outgoing. They do their best to accommodate your schedule, especially if a dental emergency arises.
DR. ROCCI and his staff are been such a great team and all make my visits very comfortable. They help keep you very informed on what is going on with your visits and plans to help provide you with your perfect smile. Just recently I am so Thankful for the amazing natural upper partial plate that Dr.Rocci office had made for me. It took alot of work and included 2 difficult root canals. But in the end it was all worth it. Dr Rocci always concerned about his patients even takes that extra care and calls a day or 2 after a your visit to check you are doing ok. This follow up is so important.If you have any issues he is right there to get you back in to make you feel better. All the girls treat you like family and have a genuine concern when they know your are in pain. Thank You to all at Gateshead Dental for making me look and feel my very best.
We have been patients of Gateshead Dental for many years and have always found the staff to be helpful and courteous. Our dental needs have been dealt with in a professional and timely manner.
After neglecting my teeth for five years I returned to Gateshead Dental and was made to feel right at home by everyone. Just great service. Thanks so much.
I had to have some substantial work done and I chose Gateshead Dental. The staff are friendly, accommodating and professional. Dr. Rocci takes the time to explain everything and puts the patient first. The staff and Dr. Rocci work well together, as a team, and do what's necessary to reduce your stress and concerns.
I would recommend Gateshead Dental to anyone who needs dental work done and I am confident that you will be pleased with the experience.