As always, a servicable place to stay. Clean rooms, great service, excellent location. Low on frills, high on value. Lots of amenities nearby.
The hotel interior is good. But the person with tag "night auditor" was nonsense. It was 12,and their water wending machine was not working. He asked me to go out and get from. Convince store. That means he don't have studied hospitality in college first. Second, he was not aware that hotel had 3 vending machines. So if you don't know what your hotel has, then how can you work there? Third, he was not aware how they wending machine works, I taught him at 12 am for how it work. Seriously this hotel higher people without proper interviews.
The service, breakfast and employees were good. The outside was dirty and unappealing, the hallways didn't seem very clean. The room itself wasn't bad, the pool was warm and the hot tub was relaxing.
The front desk staff, Nathan, was accomodating, efficient, and friendly. The lobby, grounds and hallways were immaculate. Our room was quite clean, and the beds were comfortable. The hot breakfast was superb, and notably the woman on duty kept the food areas well supplied, and the tables and serving instruments cleaned as needed. She was pleasant and beyond efficient. Regretably we did not get her name so she could be commended in this review. I am unable to relay anything negative regarding our stay this weekend. Well done Comfort Inn Toronto Northeast.
Great hotel experience for it's comfort, location, and value.
We stayed twice at this hotel this year, and twice we were satisfied with its overall comfort. Beds are a bit small but the décor is pleasant. Breakfast is better than expected with unlimited supply of food, and staff provided extra room whenever main dining room was at capacity. Pool, whirlpool, and steam-room facilities were far beyond expectation providing relaxation until 10pm. Location of the hotel is a bit far from Toronto core but is easily accessible via Hwy 404, 401 and major arteries such as Hwy 7, Woodbine, and Steeles. This hotel has great value for its price. We definitely will come again.
The hotel is conveniently located enough to access the major attractions. Great pool and friendly staff. You can tell it's an older hotel that once had a smoking wing so if thats an issue I would confirm that your reservations are for the section that never had smoke.
Great front desk staff. Friendly polite and helpful. Great free breakfast. Quiet rooms great beds. Perfect location for restaurants highway access. Can't say enough good things. A TRUE CHOICE HOTEL.
The hotel was easy to get to and great for the places in Toronto we wanted to visit. The rooms were okay. We had to send the linens back because there were stains on them but the staff was very helpful and it was quick to respond to our requests.
Service was very good. Breakfast was above average. Parking and accessibility were very good as well. The hotel doesn't appear to have been remodeled in quite some time.
The rooms were nice and clean . Had a salt water pool . The customer service was very nice. The breakfast was awesome. Would definitely stay again and would recommend staying at this place . Also bonus they allow pets too 👍
Currently staying here as I speak. The service is immaculate! Staff is courteous and friendly and very very professional. The breakfast exceeded my expectation! great parking and big , clean rooms. Thank you for making our stay in Markham a comfortable one!
Absolutely fanastic for a pet friendly hotel only $15 charge for pets and the rooms are main floor with patio doors, back of hotel near green space and garage for disposal of poop bags. Beds are comfortable staff 8s very helpful and breakfast was very good large selection for all types of diets
Well done
Comfort Inn. Markham has the worst customer service that I have ever experienced.
I stayed at this hotel recently, and the reception lady who was at the desk was very rude. She does not know how to make customers feel welcomed. Her tone of voice was very unwelcoming and unprofessional. When asking her a question about the multiple charges shown on my bank statement after checking out, she jumped at arguing about the charges rather than willing to explain in a professional manner. I was NEVER given a receipt or provided with ANY explanation about a $149 charge which apparently is an "authorization" charge taken on credit cards. Now I have this charge showing TWICE on my bank statement and I am told this won't be fixed for at least a week?? You guys ROB customers, have rude customer service, yet call yourself comfort Inn. I have been to other comfort inn's and this is by far my WORST experience. Definitely NEVER going back to any comfort inn's anymore. Lesson learned. Also I do NOT wish to receive any "thank you" message for my honest Complaint. I had to ask them to provide me with something to rectify their errors and all they said was that I can receive a 20% discount on my next stay. I mean who would want to go back to such a place with such horrible customer service.
I have seen other reviews as well, and there are multiple complaints in regards to this "authorization charge" which is NOT explained to the customer prior to ROBBING them of their money. Absolutely RIDICULOUS!!
Was there for one night. Price was good and room was clean. Would be nice to be on the main floor. Seeing the is only stairs. Pool area was new and very nice.