It's far from the worst hotel I've stayed in, but it certainly wasn't one that I would want to stay in again. The room was clean, the staff seemed pretty nice, and it's a healthy walk away from the main downtown area. Basic things you'd expect in a hotel.
However, the walls are VERY thin. I was woken up at 12:30 to ladies talking - not excessively loud or anything - in my neighbors room. It was even thin enough to hear them snore (I heard that as well in the morning). I could also easily hear the thud of showers turning on in the morning. The view from my room really wasn't great, I'm sure there are other views available but I feel like I booked far enough in advance to get maybe something a little better than this. Two other annoying things, there's no plug-in on the bedside tables to charge a phone, you have to move the table forward and hunt for the outlet. This is the age of cell phones, everybody uses them for alarms next to their bed, you're missing the mark here. Secondly, the light fixture in the bathroom is on the mirrors. The right hand light was directly at face level above the sink, which is a bit annoying when you're trying to shave. It's fine though if you are only 4 feet tall. Also, be aware that you have to pay for parking here if you're a guest. $18.
Overall, not terrible, but not great. Seems like some things were overlooked that just made this an "alright" hotel instead of a great one to me.
Great hotel. The staff was incredibly helpful - they handled some last minute calls with a tour company to make sure our tour went smoothly. The rooms were nice (if slightly dated) and the bed was very comfortable.
I come with my family every year to Victoria. This year, we wanted to try something new and we picked the Coast.
This is by far the worst hotel ever, mainly because of my experience with their staff. I booked the penthouse and changed my booking dates and confirmed the room and dates with staff. When I arrived, they gave me a king room. The original booking was for the top floor suite! I don't know how they could do that to a customer, ever!
The staff didn't even care they just claimed this was today's rate and paid no acknowledgement to my previous suite booking. I'm actually very shocked as I am in the hospitality business and know that you must make things right for the customer regardless of miscommunication. As a result:
DON'T BOOK HERE!!!
Just within the block are much better options with staff that are atentive and looking out for customers' best interests.
Management I hope you pay attention to this!
The service was amazing! The rooms were clean and I slept great every night. The pool is the perfect depth for handstands and the hot tub is nice and big. There is a shuttle service that is super! Kevin and John will give you a ride around town and always are great to chat withand the toilets clean your butt.
I really enjoyed my stay here! My room was super clean, the bed was very comfortable, and the staff was very friendly. The best thing about this hotel is that it is right next to the David Foster Harbour Path which leads to the fisherman's wharf. It was a nice scenic route to and from downtown. I would stay here again next time!
Great view of the harbor and very clean rooms. The bed was comfortable and plenty of space to spread out. Wish AC was quieter and nicer bathroom. Overall well worth it
Great place to stay. The rooms are a nice size there are many rooms with a view of the inner harbour and the indoor /outdoor heated pool is the best one in town.
Room was amazing, staff were some of the best Ive ever dealt with. Carpet was interesting. Gentlemen who booked my room seems genuinely happy. 10 out of 10 would stay there again.
We were in town for a memorial service. The hotel was very accommodating to our group. The rooms were clean and the beds extremely comfortable. It happened to be dine out Victoria and the food in the hotel restaurant was to die for. Their free shuttle service was a great bonus too! I would definitely stay again
Great place to stay. You truly feel like their special guest.
It was our first time staying at the Coast Victoria Hotel by APA as part of our honeymoon trip going to Victoria. Some things we especially liked were:
-The Guest of the Day (GOD) feature Robyn was given. It made her feel very special;
-The food gift cards for breakfast and happy hour. The Blue Crab restaurant was superb. I was craving even more crab cakes after the first order;
-Friendliness of the staff and the welcoming hospitality. We really liked our hotel representative Daniel in our first impression and throughout our stay. He was professional and answered the many questions we had; and
-The new toilets were a nice touch for giggles and laughs.
We will be returning to stay at your hotel again in July and we will be bringing our family with us. Keep up the great work!