Arbutus West Animal Clinic

Location :

2809 W 16th Ave, Vancouver, BC V6K 3C5
Added by Jopie, at 17 September 2016

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• Patrick Audley

  14 June 2017

  A great small clinic with very friendly staff. It was especially refreshing to have a vet quickly check samples under a microscope to verify a diagnosis. Not your normal vet or clinic, would definitely recommend.

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• Carol Leacy

  08 April 2017

  Just had my 6 month lab spayed at Arbutus West. They provided a laparoscopic option (possibly the only vet office in the lower mainland that does) and I would highly recommend it! The day after the surgery she did not appear to be in any pain. The incisions were very small so much less chance of infection. The staff at Arbutus West were very professional and easy to deal with. Thanks Arbutus West!

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• Anthony Wells

  01 April 2017

  Very professional, friendly and a great value. I've never had a vet spend almost an hour with me in an appointment and then call me the day after my dog's surgery but apparently that is standard practice here. Really a terrific crew, highly recommended!

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• Froglism

  22 January 2017

  I took my rat to this place after finding her stopped eating solid food. She was also getting minor URI also some mites. The day I took my rat they asked me if I have other rats, I said I have another rat. They took me that URI is contagious and I have to bring the other rat in for a weight measure in order to give her medication( although the fee was very expensive but the doctor sounded very decent, so I decided to take my other rat in) So the other day my boyfriend took my other rat in and it was an absolute ripoff. My boyfriend and I are students and we are jobless
  We already knew that the rat had mites since she got scabs on her, and they did another mite check up using microscopes(without telling us it costs 90bucks!!!! To be honest I could totally take my rat to my school's lab and use the microscopes, haha) And also we just wanted to measure her weight in order to give her the antibiotics for URI, and they still charged 70 for the checkup fee! Absolutely ripoff, never will go to this ever again. 500 dollars in total for us is one month of food :((((((((

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• Chelsea Parkin RMT

  28 September 2016

  I am forever grateful for everything that this clinic has done for my cat Lucy and I. My previous vet clinic had called me to tell me that my cat most likely had bone cancer after a single xray, and that their only treatment option would be to proceed with an amputation. I was devastated and distraught, and felt that there must be more that could be done. I asked a friend for a recommendation and they recommended the Arbutus West Animal Clinic. From the very first phone call, I knew I was going to be in good hands. Every single member of their staff was patient, kind, attentive and compassionate from their office assistants to the veterinary technicians and doctors. You can tell that they all genuinely care about animals. Dr Uri Burstyn was our vet and he is extremely well trained, highly knowledgable, genuine and caring. With his extensive experience and special training in orthopedic and minimally invasive surgeries with cats, I knew my cat Lucy was going to be given the absolute best in care. Dr Uri and his staff made the time to answer my email questions and phone calls all very quickly. I even dealt with the other vet Dr Moloney on the phone a few times and she was kind enough to spend some time talking with me and answering questions even though my pet wasn't her direct patient. The staff are all very clear, compassionate and understanding. I am happy to say that with Dr Uri's recommendations we were able to do a bone biopsy with a special very small needle and determined that my cat did not have cancer nor did she need an amputation. I cannot thank him and all the staff at AWAC enough for everything they have done. I will recommend them every chance I get. Lucy and I will be returning for the rest of her hopefully very long, happy and healthy lifetime.

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• Donna Moroney

  24 September 2016

  Dr. Burstyn and his staff saved my dog's life - twice! Shortly after we adopted him he had to have surgery for an abdominal obstruction - no doubt from living on the streets, and more recently after he was hit by a car. They are compassionate, understanding, responsive and sensitive to cost, particularly when surgery is involved. I am certain that without their care and attention, my dog wouldn't be alive today.

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