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About

Acura West is a car dealer, located at 759 Wonderland Rd, London, ON N6H 4L1, Canada. They can be contacted via phone at +1 519-657-1557, visit their website www.acurawest.ca for more detailed information.

Location :
759 Wonderland Rd, London, ON N6H 4L1
Added by Jopie, at 24 May 2016

Opening Hours

  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed

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10 Reviews

  • Matt Columbia
    20 November 2017

    Beautiful and modern Dealership.
    Friendly and knowledgeable Staff.

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  • Amy Campbell
    17 November 2017

    Paul and his team went way above and beyond for our family and words cannot express how grateful we are. I will recommend Acura West to everyone I know. We recently purchased a 2015 MDX (approximately 3-4 weeks ago).. last week my husband and I travelled to Mexico leaving the MDX at home for our 17 year old son, who needed a vehicle to travel back and forth to school/work. While vacationing in Mexico we received a text from our son who was unable to get the car started before school. With the vehicle being so new and all the new gizmos and electronics in vehicles nowadays, we went through some trouble shooting with him over the phone - Is it in park? Please tell me you didn't put diesel fuel in it?? Do you have your foot on the brake when you start it? Simple things, but who knows what goes through a 17 year old mind ;) After many attempts, no luck Being in Mexico, unable to assess the situation ourselves and having our son in a situation that he needed the vehicle to drive himself to work later that day we didn't know what to do, so we called Paul. With Paul's calming demeanor with a slight hint of humour to diffuse the stressful situation (always appreciated), he immediately told us "Tell your son, the cavalry is coming and we will get it all taken care of for you. Enjoy your time in Mexico.. We'll take care of it." He sent 2 of his service team over to our house to pick up the vehicle and determine what was wrong, took the vehicle back to the shop (after they boosted the dead battery), changed the battery in the car, put our winter tires on (perfect timing :) and delivered the car back to our son at work so he could drive himself home (thank goodness for great friends that help you out). Minds blown!! We are humbled and grateful for the level of service we received from Acura. Are we fans you bet!

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  • Chris Ravary
    14 November 2017

    Parts and sales have been great to deal with but can never get thru to service. Had reception leave notes and called multiple times and never any answers yet you everytime im there, there has been maximum 1 customer.

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  • Ryan McGuckin
    11 November 2017

    Ordered some parts from Thanh over the phone. He was helpful and accompanying. Just picked up my parts and was very impressed with the service I received. Thanh was professional, courteous and pleasant to deal with. Will be ordering from again.

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  • Gloria Wilks
    17 October 2017

    I recently purchased an RDX and am really enjoying it. Drew, my sales associate was very easy to work with and was very prompt to prepare car for the sale. He came in after his day was done to finish off final details. He was polite and I feel that he cared about making his client happy.

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  • David C
    13 July 2017

    Got a basic oil change back in may. Nothing out of the normal. Giving my 4 stars to the service advisor John as he was polite! Stew as a very friendly man and the other driver Cam was very nice and friendly!

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  • Steven Friedmann
    03 June 2017

    Courteous, professional, and efficient staff with a sense of humour as well.

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  • Jason Lo
    19 May 2017

    Fantastic customer service - they're really helpful. Courtesy vehicle driver was particularly great!

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  • Nole Hiebert
    04 April 2017

    Great Service! Everyone is friendly and extremely helpful. They suggest things in your best interest, not theirs!

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  • Vit Orekhoff
    31 May 2016

    I was buying exclusive, used, hybrid vehicle from Acura West. As far as it’s always a challenge to find good-looking used car I was surprised how much work was done by the dealership maintenance team to make that car attractive coupled with the lowest appraisal on the market from the sales department of Acura West.
    Drew, sales rep, was able to answer every question I was interested in. Car history, maintenance record from the dealership the car was serviced in during past years, car equipment information, all was available on time. Along with that, he was so kind to pick me up from the coach terminal in London and bring me to the dealership when I came there from Toronto.
    Debby, business manager, was so kind collecting and explaining me all related info about all remaining warranties on the vehicle along with offering a new one from the Acura West.
    Dealing with these friendly people was one of the easiest experiences in my life.
    Thank you, guys. Good job.

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