Went there about a month ago to look at an SUV that I absolutely loved! But the Salesman was a todal jerk! Had he tried a little harder, I would have bought it on the spot CASH! The look on his face when he tried to lie his way out of it to his boss not thinking about the 2 witnesses I had to back my story was priceless lol. I hope he remembers what I said about advertising. And if he knows my kind, he should be, well I'll leave it at that. Cheers.
Came into the dealership about a month or so ago with my sister to look at a 2013 Honda Civic. Met and dealt with Tom Robinson. I spoke with him on the phone before we came to the dealership so he was waiting for us by the time we arrived. We took the car for a ride and the ride was terrible. Then came come and gave him a $200 deposit to hold the car for us. Came back the following week to start the credit application process. Completed the application and sent it off. Within hours Tom called me to inform me that I'd been accepted for financing. So went back to meet with him again to see what my payments would be like. And my payments were $160/month with $10000 down which was extremely high I felt for a four year old car in okay condition. So I decided it wasn't worth it and the customer service we received was pitiful. So we went back again to get our money back and never even received a thank you for our deposit or interest in Goodwills Used Cars. Very very disappointed in this dealership. These guys are crooks who don't care about their customers. WILL NEVER go back to this dealership.
Come into the dealership about a month or so ago with my sister to look at a 2013 Honda Civic. Met and dealt with Tom Robinson. I spoke with him on the phone before we came to the dealership so he was waiting for us by the time we arrived. We took the car for a ride and the ride was terrible. Then came come and gave him a $200 deposit to hold the car for us. Came back the following week to start the credit application process. Completed the application and sent it off. Within hours Tom called me to inform me that I'd been accepted for financing. So went back to meet with him again to see what my payments would be like. And my payments were $160/month with $10000 down which was extremely high I felt for a four year old car in okay condition. So I decided it wasn't worth it and the customer service we received was pitiful. So we went back again to get our money back and never even received a thank you for our deposit or interest in Goodwills Used Cars. Very very disappointed in this dealership. These guys are crooks which don't care about their customers. WILL NEVER go back to this dealership.
I was referred to Goodwill's by multiple members of my family who have all purchased vehicles from there. From the minute we walked in the door, Tom was pleasant and extremely helpful. Being a first time buyer, he did not try to push anything on me that I could not afford, and answered all of my questions honestly. I will definitely continue to recommend my family and friends go see Tom for anything they may need.
I absolutely recommend Goodwill's Used Cars and their team. Jerry was very professional and ensured that the deal was to our satisfaction. I felt satisfied when I walked out that the Vehicle we got had a great price and was exactly what we wanted. No pushy Salesmen here only people willing to make that final hand shake mean something.
Just got a 2015 Town and Country and while living in Kingston was able to do all the communication by email. Carmon was very easy to talk to never pushed anything and when I had questions he was able to provide answers and the correct ones unlike some places that just give you something to hear. Would highly recommend Goodwills used cars to anyone who wants a awesome vehicle for a perfect price. Thank you very much again.
So goodwiils auto was very rude to us and when we gave our vehicle back the owner told me to get out of the office, when I was standing there quietly patiently waiting they wouldn't even let me have this review stating the truth, well it's Google and everyone has the right to honestly, so here was my review they FORCED me to delete
If I could put 0 stars I would. this is the second vehicle I have bought with problems from them I had bought a family vehicle 3 months ago, was apparently sold to us safetied with a slip we didn't trust them brought it in to our mechanic he said there was no way they truly safetied it. It was not to standard requirements, bearings were broken and check engine light on. Then they fixed it then a month later it was smoking from a coolant leak they paid for it because we refused it which I do thank them for, but then two weeks ago it wouldn't even drive all of a sudden it was shaking and not working properly wouldn't even excel to 40 km hr. Now we are waiting back on if they will do something this vehicle has nothing but been a problem and am really hoping they can help us get into a safe vehicle. We understand that lemons happen but, we would like assistance on getting another vehicle and do not want to take back our van as it is back in there shop at this time. We have contacted omvic and have planned with them in pursuing this farther if something can not be figured out. Thank you though that they're manager is nice enough to help us out and meet with us in our time of struggle. We hope that this will turn into a good deal and that they can properly resolve things for our families sake.
On another note the Hilda friesen review underneath is the front desk lady, an employees allowed to write a nice review but honest customers aren't allowed to write the truth of their experience. that's what reviews are for