About
Location :
Added by Jopie, at 11 February 2017
Opening Hours
- Monday 7:00 AM – 9:00 PM
- Tuesday 7:00 AM – 9:00 PM
- Wednesday 7:00 AM – 9:00 PM
- Thursday 7:00 AM – 9:00 PM
- Friday 7:00 AM – 6:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday Closed
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15 Reviews
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19 November 2017
Horrible customer service, I have been with them for the last 2 years and changed recently to another dealer. My windshield had a crack in Feb 2016 and it was not fixed until May 2017, they use Flash Auto Glass from North York, horrible, I had to do more than 15 visits to fix this. When I wanted to trade in to a newer model, they gave me one of worst price and quoted such an high amount for the new car. Make sure you bargain as much as possible and do not go by the first amount they quote. I am happy that I moved from 401 Dixie Nissan.
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16 November 2017
Great service! They are flexible to customers needs! They are kind and and good listeners! They take good care of you and make sure you are happy with your purchase. I bought a brand new 2018 Nissan 370Z and I left a happy customer. Kashif and Salma who helped me through the process of purchasing my first car were completely professional and gave exceptional customer service. I’m extremely pleased with the service and the car. 5/5, would recommend for other buyers.
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10 November 2017
I had a wonderful experience purchasing a used vehicle from dealership. I would recommend you ask for sales rep Firdosh if you are looking to buy a used car. The variety and selection is great and Firdosh was very friendly and answered all of my questions. If you're in the area check them out, you won't be disappointed. Great financing too!
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23 October 2017
2 hours for a simple oil change and tire rotation. this is after the last time I was in it took 3 hours! Made an appointment each time. Neither time was I given a reason for the ridiculous wait time. When I asked where is my car they informed me it was at the VW dealership?! Wish I didn't buy the maintenance package. Take your money elsewhere. I love my Nissan but will never step foot in this dealership again!
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26 September 2017
I bought Nissan Rogue from here.They gotta good inventory but same thing with other Nissan Dealership.
I was looking for my scheduled maintenance and i was keep calling these guys but always reception attend the call direct to service section and no one their attending phone.
I understand , you guys having huge customer base but to maintain quality you have to open more service desk.
Nissan vehicles are great and probably i am going to buy Nissan/Infinity vehicle again but not from 401 Dixie Nissan.They are very much focus on sale only not on post sale service.
I am Health Quality Specialist and know what quality meansiys just not product ..its much more than that.response / report this review -
13 September 2017
This service centre is very reliablea. I had a flat tire on a Friday evening when it was closing time for the service centre, and Mr. Andre Lafontaine understood my personal situation and helped out with a technician immediately. Bailey was very helpful too. At the end of the day they should be exhausted but still they chose to help out. Crissan, the technician was smart and helped us with a work around to use the car over the weekend spending his extra time out of office hours. It's a wonderful Team Veronica and Sheldon helped me the following week with service and tire change as well.. they were all kind and understanding Good team building 401 Dixie Nissan!!!
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22 August 2017
The service is excellent from the first approach until when I returned to get the car. Adil (salesman ) gave me several options that met my requirements for accessories. Thank you very much. I am already recommending the Nissan 401 Dixie to all my friends. Thank you.
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14 August 2017
They have a very complete inventory and were able to get me the car that I wanted quickly. The vendor was good when he showed me the car and during the road test but on the downside, he was very pushy and close to rude when it was time to get a price but I can understand as it is how he makes a living and the rest of the experience with him was good. He also came during his day off so I can take delivery of the car. Their financing department was efficient and the process went well. The positive stops once the car is delivered to you. They are irresponsive to complaint and it is almost impossible to get call back. The dealer is always late when you take appointment for maintenance (sitting for 3 hours for an oil change really?). The shuttle service is great if you are in the serviced area and the driver is always in a great mood and perfectly on time. For the poor customer service following, I will not buy a second one from them.
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25 June 2017
Wait was too long even though I came on the exact time I had an appointment. And the car was finished no-one came to tell me the car was finished. Until I approached the service desk and asked about it. Frustrating it was for my first visit. Disappointing the least. Hope your service improves. Thank you for listening. Bill .
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07 June 2017
The reason why I'm setting 5 stars is Karam the sales rep. He's been a great person to talk to and he did his best to get us the deal we wanted and he did after visiting nearly 5 dealerships who were not as eager to help. He's been super helpful and very attentive to our comments and would not let us leave the dealership except with a smile. Some areas dealing with finance and customer service were not as smooth. Guess it happens in many businesses, but the overall experience is very good. Thanks.
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04 April 2017
Beware!!!!
Rude and inexperienced stuff. They are lying by looking into your eyes. No one welcomes you when you enter their facility. To be honest do not ever bother yourslef for buying a car from them.
They have plenty of time before the sales and no time starting from right after
Stay awayresponse / report this review -
31 March 2017
scammers! ripped me off. Avoid at all costs!!! never come here unless you want to throw $$$$$ out the window for garbage service.
Some very knowledgeable, skilled and kind hearted people do work there such as Andre and Dale, just got suckered into something they couldnt salvage.they definitely were supportiveresponse / report this review -
28 March 2017
I bought a Nissan Rogue from 401-Dixie. Everyone was great to deal with. My Sales & Leasing Constant Yung Hsiang Lien responded to all my questions & concerns. The best thing about him was that he was not pushy. He gave us all the information to help us take an informed decision. Would recommend him to anyone looking to buy a new vehicle. 5 stars!
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28 March 2017
These are the biggest bluff masters on earth , never ever try to stare at the showroom even , they throw some vehicle maintenance deals to attract customers and then the maintenance people will squeeze in huge amount , such a great sales idea , these kind of business wont last long , try not to purchase from the so called Canada's largest automotive group , try the smaller groups which might give better pricing and after sales.
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18 February 2017
We bought a Nissan Leaf from 401-Dixie. Sales consultant, Zeb Malik, was very cooperative and knowledgeable. The best thing about him was that he was not pushy. He gave us all the information to help us take an informed decision. Whenever he was in doubt about some information, he took time to verify it before passing the information to us.
Finance was easy to set up. Finance terms were explained to us before we signed vehicle purchase agreement. we were provided government rebate, manufacturer rebate and Nissan finance rebate which we were eligible for.
I will recommend my friends to visit 401-Dixie Nissan, if they plan to buy a car.response / report this review
