Staff is awesome and atmosphere is inviting and clean. Rooms can range from OK to superb depending on budget. Parking is limited and can be a annoying at times.
Excellent location, beautiful views, and the hotel was very accommodating. Only downside was related to the included breakfast. They were not always well stocked on items on the buffet and items were not always hot. Sabor restaurant was amazing. We ate there many times and were never disappointed.
Totally an amazing hotel to stay at. Beautiful rooms, beautiful pools, restaurant and bar, you will have a ball.
Excellent hotel compared to other hotels in the area. A big shopping center with restaurants within walking distance. You can also walk to a beach across the street. It's clean and quiet at night.
Great hotel with clean rooms and very friendly service. The location gives easy access to the markets, shopping, and plenty of good dining locations in walking distance.
Poor quality hotel. Hot water hasn't worked in 4 rooms so far. Authorized my card for all rooms in my group after repeatedly being told not tokept going until it was completely maxed out. Didn't change charging arrangements even being asked to several times and confirming it would be done. Avoid this island for vacation overall.
The room was a good size. Spacious, and slightly dated, but with some Caribbean charm. 'Sabor' restaurant on the property makes a nice Grouper and the conch fritters were a nice compliment. A short walk gets you to the main tourist square with restaurants and shops to enjoy. Not much time to fully explore the area and not sure I'd return anytime soon, but if I did it seems Pelican Bay is one of the few decent choices to stay at.
I had a great time this weekend. The atmosphere was very cozy and the service at Sabor was amazing! Shoutout to Georgia, Glenise and Chef Roland (food was spectacular)
The grounds of the hotel is absolutely beautiful. Great location near the Lucaya Marketplace where you can find food, local goods and adventure. I rated low because the rooms need some updating. The rooms are dated and not well maintained. The staff was friendly and will definitely consider staying here again.
Great Hotel great staff very clean area great food art Sabor
February 5th, 2017 arrival.
The Pelican Bay resort is very quiet and nice. The staff is exceptional and the Sabor Bar is the bomb! If you like to talk and mostly laugh while you have a Bahama Mama.. then stop and enjoy! The local Beers are excellent also.
The rooms are clean and tidy, but as most reviews, need an update, thus the 4 only stars.
I must say though having a quiet and secluded room was nice and made up for the old furnishings.
The breakfast on the 4th floor is worth the trip. I was very impressed by the setting and quality presented. The staff attendants there were very nice.
Thank you for making my trip a pleasure.
BTWthe Bahamian People are some of the nicest I've ever met.
Loved this lovely hotel. Thoroughly enjoyed my time. Large room with great views.
Unfortunately I'm only able to rate this 3 stars due to hurricane Mathew. The hotel is still undergoing reconstruction at this time. Front desk employees were not very friendly or helpful. The tile floors left our feet black from dirt and dust from construction. Having said that, everyone else was smiling and above and beyond helpful. We do plan on returning at some point. The restaurants on site were amazing! Sabor was our favorite! Another favorite activity was swimming with the dolphins! That is definitely a "must do"!
Unfortunately I'm only able to rate this 3 stars due to hurricane Mathew. The hotel is still undergoing reconstruction at this time. Front desk employees were not very friendly or helpful. The tile floors left our feet black from dirt and dust from construction. Having said that, everyone else was smiling and above and beyond helpful. We do plan on returning at some point. The restaurants on site were amazing! Sabor was our favorite!
Wonderful Place! Nice Suites! Delicious Food and Drinks! Good Service! Very Kind Personnel! 10+ My 11th year old Son is delighted! 😉 we had a wonderful stay, lots of Fun!
Last minute I needed a hotel. Found the hotel to have a nice exterior. The room I stayed in could use some updating in regards to TV and beds. Overall a quick stay but not bad. The elevator did have a heavy smell of grease as if it may have a leak or recently been serviced but no other major issues
Charged $139 taxes when we arrived after we had already paid for the room through our cruise company. Asked for a room not on first floor we were told our room was on 3rd floor. We left for an excursion and they put us on the 1st floor. Room was very spacious and clean. Asked for more in room towels and never got any. Overall customer services was bas but the property was great and the rooms excellent. Hotel gives complimentary bahama mama drink and ferry rides to the beach
Rooms are very spacious but dirty. It's all tile, but you better bring flip flops or wear your shoes because the floors will make your socks or feet black from dirt. Bar was average.. My fiance and I had to wait 10 minutes to get drinks and another 10 after we finished our drinks for another round. Close to the beach, but you are better off staying at another hotel right off the beach.
Service is slow but helpful. The rooms are spacious but not clean. You get the same towels, and sheets, with just a quick daily cleaning. The breakfast comes across as complimentary but then they charge you $22. The water didn't work one morning but was quickly fixed with a call to the front desk. Other than that it's a hotel. After two weeks here, I guess it could be worse
Very nice location, good pool, connects with water taxi to Tanio Beach, beautiful view of marina, 2 min walk to marketplace (souvenir stores and restaurants). Rooms are a little outdated, but they allow you to use The Grand Lucayan across the street as a Pelican Bay guest. Their hotel/resort is much more beautiful, much larger and is oceanfront.
Relaxing hotel. When we checked in we were given the wrong room. The trainee gave us a lot of wrong information. Stick with the established staff upon check in. No beach at this hotel.
This was a very nice hotel to stay at. The staff was friendly and everything was clean. Rooms were very nice. Ours had a nice view and we could see dolphins in the bay at times.
We came in about 10am and they told us rooms would not be ready till 3:00pm which we were informed by our ship flier. So we were prepared for 3:00pm. But the room was ready by 1:00pm and they gave us key to our room. They had sweet ice tea,Apples and hot water in lobby for customer, free.. They let us use the bathrooms and gave us free pass to drink. We had lunch at the restaurant but bit higher than expected. Rooms were clean. Service okay but their service charge is 18% on everything which comes to $50 a day.wow! We stayed 4 nights and had to pay $108 which we did not expect and was out of budge.