Took my cat to get vaccine. Very good experience. Dr. Rod is a very nice and humorous man. I guess my cat enjoyed it as well.
Absolutely great service with a friendly atmosphere and staff who are very patient with all our questions as new pet owners. I highly recommend them!
Great vet. Great staff. Given my last experience at Frankston this one was a breath of fresh air. Rod and Lauren were so nice given that I knew nothing as a first time owner. Wasn't gonna visit there again cause it's out of my way but I will now because I can see how caring they are and passionate about their job.
Rod has been taking care of my Pugalier Chloe for the past few months, and he has helped in leaps and bounds ! He is very thorough and goes above and beyond Chloe's allergies are now stable and she is a happy little munchkin thanks to Rod. She has been scratching and licking her paws red raw for a few years, and finally she has relief. I can't recommend the team at Village Vet Toorak high enough. Thanks Rod ! Nicole :)
I'm one of those 'high maintenance' clients, and Rod and his wonderful team make sure that not only are my kitties very well looked after, but I am too! The online booking means I can organise my appointment anytime from anywhere - super convenient. And my kitties love watching the fish tank whilst they wait in the special cat waiting room. Great clinic!
My elderly dog was checked in to the Village Vet for a dental clean, and to have an ultrasound and a benign tumour on her eyelid removed. The team were welcoming, polite and professional, and took the time to explain the details of each procedure my dog would have, what to expect, and what the day-surgery and after-care process and requirements would be.
I was able to bring my dog in at 7:30 am - a tremendous help for people who work '9 to 5'. Upon arrival, the Village Vet team greeted me and my dog by our names, already knew why we were there and what information they needed to give me. The whole client experience was seamless and all too easy, and conveyed competence, trustworthiness, reliability, and expertise.
The team treated my dog with great care and gentleness - she was anxious, as you'd expect, so leaving her in good, experienced hands was of paramount importance to me.
It's been said that you can judge the heart of a person by his or her treatment of animals. My own experience is that the Village Vet team treat animals with dignity, care, and kindness. Let that speak for itself.
Having recently taken on two kittens Dr. Rob was absolutely amazing! Explained everything thoroughly and gave us great advice on all the vaccinations and things we should be on the lookout for.
After a nervous car ride for one of the girls having the seperate cat waiting and consultation rooms was just brilliant, both girls went in settled and far less timid than when they came out of the car.
Cannot recommend the facilities and wonderful staff highly enough.
Village Vet is our local since residing locally. Finding a local vet that is rabbit savvy is very important to us. Luckily we met the lovely Dr Rod who has looked after our rabbit with such care and has been able to provide further information on how to spot signs of illnesses in our rabbit.
Dr Rod even provided a personal touch, advising us we cld contact him on his day off if something happened to our rabbit over the weekend.
Our bun has had his nails trimmed by the nurses and they have looked after him with such care. Their professional and extra personal touch at this practice cannot be faulted!
Thank you to Dr Rod and the Village Vet Team!!
Our kitties had their routine check-up today with Dr Rod at Village Vet. The facilities at Village Vet are impeccable with a separate waiting room for the cats so the kitties were not stressed (well, no more stressed than a visit to the vet makes them anyway). Dr Rod, and every other vet at Village Vet who has looked after our girls, are very thorough in their exams. They are very knowledgeable and clearly keep up to date with the literature in veterinary science. If professionalism is not enough, then on top of that, the clinic is a friendly and cheerful place to walk into.