Great visitors centre with lots of info.
Great information, assistance, and knowlegable of current specials.
You can book all your adventures there.
We came there to book a reef cruise. We were after particular day coz we were going away from Cairns. The said there was no places available so we had to rearrange the schedule, extend our stay for two days. And then during the booking it turns out to be that they are selling their allocated seats and if we went to other seller or directly to the cruise company we could have make it on the day we need. What the Seriously, they think that it's easy for family of four to rearrange everything so they can have their commission! We paid eftpos, not a credit card and still paid the commission of 2%. Seriously? Hardly there was any trip that would cost less then $200 for family, and we paid nearly $300, they think everyone have this amount of cash handy all the time when even tonight little cafes won't charge anything for over $10? Greedy. And not professional.
Good and friendly staff. The only real (non commercial) tourist information in Cairns.
kindness teller
Very helpful staff that can call and help you book tours.
Not helpful with train information between townsville and cairns. Staff keen to get me off the phonr. When ihad to pushfor cetails i was given s train number which did not answer. When asked gor bus details just said ring greyhound. Very disappointrd and will not bother droing in when i reach cairns or recommending your service
Friendly staff to offer tourist information