About
Location :
Added by Jopie, at 04 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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11 Reviews
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16 November 2017
We stayed for two nights at this hotel and it was perfectly placed for what we wanted. The desk staff were very helpful, both at booking in, and during our stay throughout. We dined in the hotel restaurant on our final night, and once again the staff were brilliant, both in the service given, and just chatting with us whilst ordering. I must say the food was fantastic, and reasonably priced, worth trying, even if your not staying. The only slight down point would be the showers. Although ideal for actually showering, the glass trying to keep the water off the bathroom floor could be better designed. All in all, would have no second thoughts of booking this hotel again
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04 October 2017
We stayed for one night and loved the location.
The staff were very friendly, and having on-site parking was handy.
Unfortunately, the heating/air con in our room wasn't working, and was stuck on 20 degrees the whole time. It was very cold in the room as a result. The helpful staff credited the cost of the parking as a result of this, which was well received by us.
The bathroom wasn't clean, with lots of long black hairs in the bath and shower.
The bathroom sink tap was so stiff that when the kids tried to turn it on, it turned to full on, and sprayed all over them.
The bath plug doesn't stay in the hole while the water is on - defeats the purpose of having a bath.
The height of the shower doesn't suit anyone over 5'6, it's tiny.response / report this review -
26 September 2017
Great location but it needs an update. Rooms and bathroom were tired and need of an update. Pool looked dirty with leaves and missing tiles. Restaurant service was bit slow at start but the meal was good. Breakfast was good but none asked us for our room number. Bar closed before 11pm nowhere to go for a drink.
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13 September 2017
We booked our stay via Scoopon over 4 nights. Though front desk was helpful, we had to keep reminding them of our 'extras' in our deal. Room was clean, although rundown and in need of a makeover. I was surprised when we were given the ground floor as I don't think I've ever stayed on the ground. I thought it might be noisy, but no, it was absolutely fine. Easy access in and out. No lifts! Overall, I would stay there again as I have definitely stayed in worse establishments. Tram stop convenient too. Thanks Novotel.
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07 September 2017
Very satisfied with reception staff. Room was very spacious and clean. Wonderful breakfast provided by very friendly staff. Car park was so convenient and accessible. Location is fantastic overlooking the Esplanade. Highly recommend.
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08 August 2017
Loved the spacious room and views across the bay. Nights were lovely and quiet with no corridor or outside noise. Was great to be able to walk along the pier and to the nearby shops. Breakfast was delicious with lots of choice.
Only downside was that the bathroom could do with a bit of a revamp. Looks a bit tired.response / report this review -
13 April 2017
Rooms are ok, the view is amazing. Food in the bar is good, the cocktails are nice The instant coffee is cheap and nasty. Ran out of toilet paper and had to call front desk to get more. Tp is only one or two ply which isn't terrible but not great either. All round good experience though. Easy access to public transport and 30 min tram ride from the cbd
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12 April 2017
Great location, Ackland street a must for the cakes, hotel staff were lovely with a fantastic choice for breakfast definitely go back.
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28 March 2017
Great location. Hotel slightly tired, in need of a facelift. Restaurant very good.
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26 February 2017
The rooms were very nice, good view and amazing beds. The facilities although quaint were satisfactory, namely the gym. Breakfast was very enjoyable and service was good. Staff was very friendly and helpful as we checked in.
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11 January 2017
Oldish but clean and neat. Staff were helpful. Great view but room was hot in the afternoon sun. Good value for the price.
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