Room was good staff happy bit of a mix up with adding an extra night but it was sorted. Would stay again.
This place looks like it has not been upgraded since the 70's, never again.
Stayed here for a week. Great for small families. This place must have been renovated/refurbished in recently. We got the 2 bedroom, 1 bathroom apartment. The room was exactly as shown in the photos. It had full kitchen with all the utensils, cups, plates, bowls, knives, pots & pans etc. A big dinner table, Washer & Dryer, Microwave, Oven, Fridge, Kettle and a huge living area. If I had one complaint, it would be the bathroom - I would prefer a proper shower cubicle to a tub with shower.
Service wise, no complaints at all. The receptionists in the lobby were all friendly and helpful. Always smiling and ready to assist.
If you're planning on cooking during your stay, there are 3 supermarkets within walking distance from here; Carlton Fresh, Golden Hay Supermarket and RISE. Golden Hay even sells Halal chicken! All three sells selected vegetables, rice, pasta etc. If you prefer takeout, there a Thai, Malaysian/Singaporean and Halal Kebab joint at Carlton Fresh Market diagonally across the Mantra on Hay.
Free CAT bus stops also runs on Hay Street. Carlton (Stop No. 5) is the closest to the Mantra. You can take the CAT and it can connect you to the trains and other bus services. At first we thought we would have to rent a car to get around to all the attractions in town, but turns out we didn't have to. We got to most of the places in town by public transport. Plus parking is not easy in town not to mention expensive.
I stayed at Mantra on Hay with my family for a one night stay over the weekend. The twin apartment was clean and comfortable with everything we needed. For a family the hotel has a good location, close enough to the CBD but far enough away to be quiet.
On a downside the hotel decor is dated and the bar was closed over lunch time, I expected a little more luxury for the price we paid.
Was ok. Rooms although look like they have modernised they are still very dated. They are also a bit on the small size. Does the job, but not walking away with memories
Stayed there for a fee nights. Good all round accommodation.
Good service. Good menu choice.
It takes alot for me to leave a negative review because I always try to find the good in everything. But this stay was bad..
To set the scene I was in a double with no balcony on the fifth floor.The room was like a hotel chain had given up on life and decided to stay in the 90's. It probably hasnt been properly cleaned since the place opened. The exhaust on the heater was filthy, the grout in the bathroom was yellow and fingerprints over every shiny surface. There was a mirrored wardrobe that was cracked with silver Gaffa tape barely holding it together , the paint in bathroom was peeling off the roof and the carpet had pulls around all the edges like someone had had a cat in there on heat. Now this room was not enough for me to write this. Why yes in fact it got worse with the food.
There is no room service after 9:30 so on the first night fate kept me from the food. The second night, I was not so fortunate. The Menu looked great and I felt like Italian so I ordered the gnocchi expecting small little pillows of potato covered with all the trimmings. I anxiously awaited my Italian delite and when it arrived I whipped off the the platter to discover corksized potato balls with the same density as a half cooked carrot. The zucchini was burnt and the puree microwaved. This meal or the angels set me back $35 including the room service charge.
The one thing that is this hotel saving grace is the front of house staff. They were fantastic and helpful and brought this review from 1 to 2 stars so please Mantra praise your front of house and whip the kitchen and the cleaning staff into action.
Great value for money, the apartments are huge.
Close to public transport
Parking is $25 per night, bar also has happy hours and cocktail specials
Breakfast was also included and was very good with many options, although even on a Sunday it ends at 10.
Would stay again
Nice rooms although the location has limited options. Easy access to CBD however.
Recently refurbished, one of the better mantras I've stayed in. Air con leaves a bit to be desired though, I think it's older than me, but it does the job.
Good, big, clean rooms with helpful staff, but be advised that parking is an additional cost.
Very well presented room. Professional helpful staff and within walking distance of everything. Only two things I never like is the parking fee and paying wifi.
Service was lovely, i did request a room with a bath that i didn't get but i had booked a mystery deal. I was in a 2 bedroom apartment was a great size and clean. The bar staff were very nice and cocktails were delicious 😊. Good location and a 15 minute walk to shopping mall.