Thanks Jude for your fabulous customer service today!
The staff are always quite rude here. You feel like an incidence which after waiting in line to spend that amount of money, is annoying. They never greet you. They talk amongst themselves whilst serving you. I wasn't even asked to present my card. She left me to my own devices while she chatted to ger co-worker.
I've also had experiences where I was told they didn't have a piece of stock that I was after which I actually went and found on the shelf for myself.
The staff not knowing about all the stock and having specialist staff to certain areas is annoying if you have to wait to find someone to help you.
Great place, nice staff and awesome items to buy!
Lack of staff is a concern , rest all great
I went in here the other day to buy stuff twice and the only person who even said hello was the sercety at the front door once by the time I went the second time he was even around any where
ABSOLUTELY PATHETIC, lack of staff, store is so tiny and lack of proper signs on where to go, and just so over priced. LOL 10/1000 WOULD NOT RECOMMEND !!!!!!!!! JB HIFI SUCKSSSS
Not very good service, had to wait more than 30 min after paying, manager to release the my Ipads. However sales guys were super cool
Good staff, good stock and nice prices ! Had to return wrong items or broken ones few times now and always had no problem to get a refund or replacement.
Good range and prices especially for TVs and HiFi. Now have white goods as well.
I like the people at JB Hi Fi .They are good. This why they are making more money and jobs than ever. Do go to JB they are good
Stay away if you need an educated opinion on any product they stock.
The staff are clueless ive gave them three attempts and each time ive watched them pass of shoddy advice to other customers on one occasion i had to correct the staff member as the bs level was just too high.
Son tried to return broken headphone. After playing a game son took headphones off and the side of the headphone snapped. No excessive force was used simply took off the headphone as he usually does. Under warranty went to jb hi fi and the store manager was not interested in assisting and only keep referring to impact damage that is not covered. I tried to explain that it was not impact but merely taking the headphone off. Can't believe that this guy was actually a store manager as he continually put up excuses rather than a solution. According to him if you buy a set of headphones and it snaps when you take it off jb hi fi will NOT exchange or refund. I would have thought that store managers need at least some level of intelligence.
Been there many times. Often with a problem or complaint. Staff and manager always found a solution. Definitely one of the better jb hifi stores