Name: Officeworks Maribyrnong
Address: 2/169 Rosamond Rd, Maribyrnong VIC 3032, Australia, AU
Telephone: +61 3 9319 8400

Officeworks Maribyrnong is an electronics store, located at 2/169 Rosamond Rd, Maribyrnong VIC 3032, Australia. They can be contacted via phone at +61 3 9319 8400, visit their website www.officeworks.com.au for more detailed information.

Location :

2/169 Rosamond Rd, Maribyrnong VIC 3032

Contacts :

Added by Jopie, at 06 January 2016

Monday 7:00 AM – 9:00 PM
Tuesday 7:00 AM – 9:00 PM
Wednesday 7:00 AM – 9:00 PM
Thursday 7:00 AM – 9:00 PM
Friday 7:00 AM – 9:00 PM
Saturday 8:00 AM – 7:00 PM
Sunday 9:00 AM – 7:00 PM

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Matt Power

16 December 2017

Absolutely disgraceful printing. Got there at 8:30 in the morning to print two photos that were too big for the self serve machines and took over 45 minutes. Absolute joke.
Eugene Guye

24 November 2017

Worst printing / scanning service I have ever experienced. After spending half an hour trying to use the self service machines which then at the last minute decided not to send my scans I lined up waited 15mins to have someone scan for me. I waited around for another half an hour for the scan to come through to no avail and was ignored when I tried to bring this to their attention. Seriously go spend your money and time elsewhere. At least they might not waste 2 hours of your time.
Jim Wedges

07 November 2017

Purchased speakers day 1, speakers were crackly. Brought speakers with all items, and receipt back day 2. Spent 10 minutes waiting for speakers to be tested, only to be told that there was no issue, but i could exchange them anyway. Then was told the price for the replacement speakers was twice the price. Very poor staff training, bad experience. Only go to this officeworks if you have no other choice to get whgatever item you want. Otherwise, if you want real customer service around the area try Harvey Norman, then seem still give care.
Janus Laureta

23 August 2017

Everytime I go to this store the staff are friendly and they greet you as soon as you enter but today was completely disappointing! One of the worst customer service I experienced.

I was looking for a stylus I couldn't find so I waited for a staff to help me, few minutes later no one noticed me so I approached one of the staff members pictured on the photo. I asked him if he could help me and he said, " I'm busy, I'm doing something".

I froze as I was not expecting someone who works there would respond in a rude way. Anyway, I still proceeded and showed him what I was looking for at the officework's mobile website on my smartphone, he just looked at it and he looked at me said "no". The look he gave me was as if he doesn't have time for this and he can't be bothered.

I left the store feeling my day was ruined by this rude man.
Emilia Grosso

14 August 2017

Love the staff and they are so nice plus Monica she helped me out a lot buying supplies i need e.g. highlighters
Dominique Belanger

22 July 2017

Employees in print and copy department need serious training on not only printing and copying but in customer service. We wnet for passport photos and had to turn back as the girls didn't know what she was doing. We waited 30 minutes and finally said to them that we will go somewhere else.

We told the manager how angry we were. He only said he was sorry. I was not expecting for any compensation, but a promise that this won't happen and that staff we get proper training would have been great to hear.

We went to Ted photo and got our passport photo done! All good! Will go to Office Work again, but not for passport photo
Sengor Kusturica

17 June 2017

Watch out for the junkies in the underground car park (during business hours even!). If you see them notify Harvey Norman as they own the land and demand police to be engaged.

The new restructure of the shop layout is nowhere as well organised as it used to be. staff are decent and there is always plenty of stock on sale.
Chris Fuller

22 March 2017

Friendly staff. Great range of products.
Janus Laureta

27 January 2017

Everytime I go to this store the staff are friendly and they greet you as soon as you enter but today was completely disappointing! One of the worst customer service I experienced.

I was looking for a stylus I couldn't find so I waited for a staff to help me, few minutes later no one noticed me so I approached one of the staff members pictured on the photo. I asked him if he could help me and he said, " I'm busy, I'm doing something".

I froze as I was not expecting someone who works there would respond in a rude way. Anyway, I still proceeded and showed him what I was looking for on the officework's mobile website on my smartphone, he just looked at it and he looked at me said "no". The look he gave me was as if he doesn't time for this and he can't be bothered.

I left the store feeling my day was ruined by this rude man.
Stuart Murdoch

25 January 2017

As a franchise these places are all pretty much the same. I like this sotre as its close to home open late and very large and clean. They have a great selection of technology especially. Like many of these franchise/chain stores getting help can be tricky at times but when you finally nail down an assistant they are always friendly.
Lia Fasciale

26 September 2016

Had a fantastic experience with the guys at Highpoint, especially Joseph, who not only assisted with a faulty product and it's return and refund, but gave us invaluable advice regarding our home internet that has saved us $$$ and so much stress. He's our go to IT Friend now. can't recommend this store more highly.
Shandelle Rishworth

13 January 2016

Since late November, early December I have been waiting for an order to be corrected. The order was a Christmas present which I did not receive and have had no assistance.

However, today I was given this Office Works branch number to contact and was lucky enough to have a Staff Member named Belinda call me back. I am in Adelaide so Belinda was not sure why she was involved. Then she showed the utmost professional customer Service I have ever had the privilege to experience. Belinda took my details and made calls, got things done and at the end of all the time she spent on my case (that was not her responsibility), she had the common courtesy to call me back to ensure I had received calls from all relevant parties and was satisfied with Office Works and the outcome.

To me, this is fantastic service and Belinda should be commended on going the extra mile for an interstate client who has had issues over the last 2 months.

Thank you so much and due to Belinda's service, I will not be deterred to shop with Office Works.