Name: Hotel Sophia
Address: 277/287 King St, Melbourne VIC 3000, Australia, AU
Telephone: +61 3 9670 1342

Hotel Sophia is a lodging, located at 277/287 King St, Melbourne VIC 3000, Australia. They can be contacted via phone at +61 3 9670 1342, visit their website www.hotelsophia.com.au for more detailed information.

Location :

277/287 King St, Melbourne VIC 3000

Contacts :

Added by Jopie, at 26 September 2016

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Chris Bennington

13 December 2017

Well for sure if everyone looking at hotel Sophia its a waste of your money, your time and savings. The rooms was filthy and unstable if you could fix up your rooms and and customer service more at least you would have a chance but you took the hard. Not happy at all
Diana Tsuchida

02 December 2017

The smell of the room made me nauseous, there were no chairs or places where I could lie my luggage and no storage facilities at all. The reception lady was rather blunt and rude and it wasn't specified that the bathroom was located outside the room. At least it was clean enough but I found some pubes lying around.
Yuanying Xu

13 November 2017

One star for the nice night shift staff. That's the only good thing. Very poorly designed and maintained room without even a proper power outlet. Rooms are separated with wooded board so I can clearly overhear nextdoor chatting. Some machine is making very loud noise every half an hour. Worst of the worst. A $40 backpacker can be much better.
Tim Mason

01 November 2017

Small but clean and comfortable rooms. I walked in off the street at 12.30am after flying in late to Tullermarine, staff was more than welcoming.
Coffee in room was pod or coffee bag, which is much better than instant sachet coffee that you get at most hotels.
Good value for money.
Valerie Simpson

29 October 2017

Rooms far to small the bed was against the wall on one side and only a few inches on the other side. No room for the best table which was at the foot of the bed. No room for your luggage. Water pressure was low. Hotel under renovations which they didn't warn us about or apologize for. Breakfast wasn't as good as the last time we stayed and not included like we thought it was. It's a budget hotel in a convenient location and it is clean. Fella on reception not at all friendly. Wont stay there again.
Richard Le Bas

07 October 2017

Rooms are decent, small but clean. Aircon and tv which is good. Pressure in the shower could be better.
Bronny Clifford

03 October 2017

Very disappointing.
This hotel is extremely unprofessional.
Due to unforeseen circumstances it was necessary to cancel my reservation on their web site cancellation form. This took place within 30 minutes of the booking.
However, they did not reverse the charges and it then cost me $55 as a cancellation fee.
Their web site advertises no cancellation fee so beware of their promises!
They continually emailed me so say they would contact me to clarify the matter, but this never took place.
I will never stay at this hotel in the future!
Ramesh Geddam

28 September 2017

Its bad! Old rooms, tired staff, they don't provide amenities which they promise on their website.

1. If you book through third party website (expedia etc), then expect a 30mins delay when you arrive at reception for check in, as their website has no direct integration with third party websites. They will search manually either by phone or external websites to verify your booking.
2. Ex: Basic ironing and board was part of standard room, but you will not find it in standard room, you have ask them as it is shared among multiple rooms.
3. To have your breakfast you need to enter a special room, which can be unlocked only by receptionist. After you enter, there is only one chef who denies to cook for most of what you ask. Btw $6 deal, which is OK.
4. I caught up back pain, after sleeping on these beds.

Overall I would say, avoid it, you dont get what they promise, moreover no respect on your expectations, there are many other good and cheap hotels.
Jake Carroll

21 September 2017

Hotel Sophia is by far the worst accommodation I've ever stayed in. There was loud unannounced construction going on in the upper floors of the building, as well as refurbishment in the lobby which meant it was impossible to get to the reception desk without navigating around wet paint and workers. At no point were we informed that it was going to be taking place, nor were any efforts made by the staff to avoid inconveniencing guests (we frequently had to jump over wet painted areas since both entryways were so blocked - good luck with heavy luggage!)

As seen in the photos, the "double bed" is made from two single beds pushed together, and you can really feel it while you're trying to sleep. The carpet was also stained in multiple places both in our room and in the hallway. Our window had a large crack through the middle of the glass.

The walls are paper thin, and not only can you hear conversations in adjacent rooms, but the alleyway beside the hotel had trucks moving loudly through it at 5am most mornings.

The bathrooms are out in the public hallway, shared between guests. The key cards also override the locks, meaning anyone can barge into your shower stall. Toilet paper was not provided in the bathrooms, nor was there anything to dry your hands with unless you brought a towel from your room. The hairdryer was broken and the maintenance tag implies it has been broken for years without replacement or repair.

We also encountered staff who treated us as if any enquiry was a huge inconvenience to them, and acted irritably whenever we spoke to them. Admittedly most of the staff were okay, it was one staff member in particular who needed a bit of customer service training!

Sorry for the essay of a review, but I cannot recommend strongly enough that everyone avoids this hotel. Hopefully not everyone has had such negative experiences, but I can guarantee I won't be visiting again.
Tony Laurence

04 July 2017

The wifi is basically non-existent. Don't bother asking the front desk to help you with it because they don't really care to help. Room was spacious but nothing fancy. Literally never someone at the front desk. Sad water pressure. For this price, I don't expect much but more than this at least. Won't EVER come back again.
Tracey Jordan

03 March 2017

This was my first stay at this hotel for the Australian Open in January 2017. Not a bad position, no trams on this street. Breakfast was OK, same to pick from every day, could only eat there 2/5 days. Mattress was old, could feel the springs, woke with a sore back each morning. Room was small and noisy, with street traffic, fortunately I was only there to sleep. For $89 a night it is was OK. I was alarmed to see that the Hotel had raised their nightly rate for the same time in 2018 by $100 a night (now $189 a night). Certainly not worth $189 a night. I have booked elsewhere for 2018! Oh and don't expect to check in before 2:00pm!!!!!
Maryam Sadeghian

02 March 2017

Clean room. Good facility. Breakfast almost free(just 5$!)
Micha Wotton

20 February 2017

Reasonable price, however the room left a little to be desired. Awkward position of the bed in relation to the walls, some cheap fittings and disrepair. Facilities certainly encouraged me to go out and explore the city.
Simon Glover

01 January 2017

The 'queen sized' mattress was actually two single mattresses put together with queen size sheets over the top. Quite strange. Breakfast was great though and free wifi is always good!
Alien Alien

03 October 2016

Stayed there for six nights. Extremely disappointed and frustrated with the receptionist who did not know how to use the credit card machine let alone unhelpful, and cause us time loss and expensive phone call back to our country bank. Eventually, found out was the receptionist mistake, and proceed the deposit as normal(FYI: they do not accept cash for deposit, when your credit card is not working or their credit card machine got problem, they will not allow you to go in though you paid for your room for all nights). My first day mood was spoiled by the inexperience and unhelpful receptionist. Also, the wall mounted hair dryer smell, broken nozzle and spark at hair dryer switch. Other than these, overall still acceptable. If you really want to go for this hotel, please bear in mind that not all receptionists are experience and helpful, and make sure you have working credit card with pin number ready. The management should really look into training their worker before they start working, or at least accompanied by an experience receptionist. They are polite, unfortunately, some inexperience and unhelpful.
I guess with the money we pay, this is what we will get.