About
Location :
Added by Jopie, at 23 November 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday 12:00 AM – 11:59 PM
- Sunday Open 24 hours
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10 Reviews
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16 October 2017
Loved staying here. Clean rooms and comfortable beds
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12 October 2017
Terrible rooms. Nice staff but so over worked could not deal with the number of people booked in or any requests. Extremely bad at coordinating rooms, 1st room i was booked in at was already had guest so they moved me another room which you think was great but NO At 1 am another person entered the room (another double booking) such bad security.
Sad because palm cove is lovely but not at this hotel.response / report this review -
25 September 2017
Great location and large conference room. Relaxed atmosphere and good food
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24 August 2017
Staff are very friendly and not afraid to have a laugh with their customers. Rooms are very clean and comfortable. Wonderful experience
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22 July 2017
The room we stayed in was nicely situated, with the pool outside the door. For this time of year the prices are to be expected. I don't think I would choose to stay here again. The staff were courteous and friendly.
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15 April 2017
Currently staying at Grand Chancellor, Palm Cove. Booked several months ago and we had great expectations and where so looking forward to our stay. I must say that we are most disappointed, I would rate most of the experience below one star, given two because pool area is awesome, though in saying this there is limited lighting around the pool, and no pool lights in the pool, so kids could not swim in pool after dark. As to the food, I can understand why the restaurant was empty. Ordered food from the bar, after eventually being served, the special of southern chicken wings looked and tasted like the were cooked hours earlier and kept in a bain Marie, they were hard and dry. Also found out from some other dinners that the exotice sounding ham and pineapple Salsa pizza was a few pieces of maybe ham and a few chunks of canned pineapple, though they did say the crust was excellent. Should have paid attention that very few people dinning in bar area, and restaurant was empty, should have done what many others seem to have done and gone to one of the many great Palm Cove restaurants. The advertised movie playing on the "big screen" consisted of a smallish screen and 3 lounge chairs in the corner of the bar area, sound was so poor that the kids that where there to see movie gave up after a few minutes. Lying here in the room, (which by the way just scores a pass in cleanliness), and thinking if we should have breakfast here in the morning,or elsewhere, even though breakfast is included in room price. I have stayed in many hotels around Australia and the world, both by myself and as a family. I have never been compled to write a review before, hence is the level of our disappointment. As to the question of would we stay here again I would have to say the answer is no. Please forgive my rambling this is after all my first ever review.
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08 April 2017
Its ok but thats about it. Cleaniness could be a better standard. This place definitely needs maintenance and a revamp as I come here 13 years ago and its still the same. Only thing that has changed is a name change from Novotel to Hotel Grand Chancellor.
Breakfast wasn't great !!
Would I stay here again ? Possibly not.response / report this review -
27 March 2017
Hidden off the main street, yet still close. Lots of room. And the HIS coach driver was super helpful
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03 February 2017
Staff were very friendly and the rooms were really nice (Better than the grand chancellor in the gold coast anyway..)
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30 November 2016
The Hotel Grand Chancellor is located just down the road from a world class tropical beach with beautiful palm trees Jetty and islands just off the coast and has a great selection of restaurants a really good holiday feel great for families or just a couple wanting a romantic weekend away you would not be disappointed with this location
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