Excellent experience as a landlord
Being a new landlord, Tennille made our journey smooth and stress free. She was able to manage the process smoothly and offered the best help she can. She was able to explain each area clearly and was able to land a tenant in a very short period of time. Keep up the great work Tennille and team!
Extremely helpful in finding our rental.
In the current rental market it was very stressful trying to find a new rental. Tennille from Property Management made this process stress free, responding to all enquiries promptly & was so friendly when first greeted at the property. I would recommend her service to anyone. Her professionalism & kind personality made the process of securing our property a breeze. Thank you Tennille :)
We had a horrendous experience with Home. The agent, Tennille was nice, but the experience of renting on the central coast was a nightmare. The home had a major mould issue in one of the bedrooms. The television antenna didn’t work and it took forever getting things done. While this wasn’t seemingly Home’s fault, I feel they shouldn’t have accepted a rental offer that was well over asking price and take so long to fix the repairs that were needed. In short, we were treated like a number and charged for things we shouldn’t have been charged for considering all the factors.
The way you are treated in renting in NSW is simply wrong! Home were part of this. We own our own property on the Gold Coast. There was mould in the carpet in our home in Nerang and we had it fixed in days (in the middle of the pandemic). We waited months with Home.
Moving out: we were told to use one of a few cleaners. The reviews of these cleaners on Google were terrible. We did try to contact one of their cleaners and they could barely speak English or understand a word we said. We hired a cleaner that had great reviews, but she didn’t clean the house to “Home’s expectations”. Extremely hypocritical given they were meant to fix the problems in the house before we moved in and asked us to live in a filthy home for six months. As soon as the mould appeared at our home on the Gold coast, we got a repair man to fix it straight away and fixed up the insurance later. Insurance problems were blamed. Sorry… you fix the potentially health threatening mould issue and worry about insurance after.
Also hypocritical, given the hours I spent maintaining their Rediculously overgrown hedge. Before renting our home in Qld, we left the garden in spotless condition; they accepted rent considerably over asking and left this for us to do. They did fix this hedge eventually, but it should have been fixed before we moved in.
They are a typical NSW money making real estate agency that treats their clients like numbers, were hypocritical and ripped us off.
We have a long list of complaints with Home, but they get three stars simply because Tennille did try hard. I just feel a lot more could have been done and there should have been no cleaning charge at the end, given what we endured as a number on their books. Who cares … they’re just renters … obviously not home. Wouldn’t recommend.
Very Professional
Tennelle and her team are fantastic , I like that they are Specialists in property managment not a real estate agency side hustle
I had the pleasure of renting through this agency for two years. I found Tennille and her staff to be professional and easy to contact at all times. Repairs were fixed asap, nothing was a problem for them. I highly recommend this company to Tenants and Landlords.
Worst agents on the coast. Essential repairs are never carried out. On top of lying to tenants they even steal your belongings during regular inspections. Tennille is a fraudster. Stay away
Laetitia at HSPM has been an extremely efficient and professional property manager. Any minor issues or requests were actioned immediately and diligently.
The team at home property really are brilliant at what they do. A pleasure to detail with. The professional attention to detail is second to none.
Quite simply the best in the business !!!!
An absolute pleasure to deal with. The staff here are fantastic and always happy to help. I would highly recommend if you are looking to rent your property or looking for a property to rent.
Very positive experiences with Tennille and staff. Great communication and customer service across all aspects of Property Management. Would highly recommend Home Specialist Property Management to any property investor, you won't be disappointed.
A very worthy 5 star review. As a tenant customer, it was very clear from my beginning with HSP that this was a very professional & efficient operation. Laetitia must be valued as 5 star employee and clearly is very passionate with her work and always prepared to give her best to both parties l certainly was kept on my toes with regular house inspections. buts thats ok..
I respected that high standard. and all problems & concerns were dealt with promptly & effectively. lf l am ever in a position in the future to rent out my home. HSP would be my very first choice
As a strata manager for a large and complex portfolio, it is not only a relief, but a pleasure to deal with an organisation that is professional, well educated in property management and strata processes and friendly. Their willingness to resolve issues, respond in a timely fashion and commitment to continuity of relationship building with contractors, management and clients alike is well appreciated, and makes what is sometimes complex and convoluted issues, a productive and easy process with HSPM. A special thank you to Tenille Mudridge, Laetitia Pearce and Rachael Pirrie, whom I would personally recommend based on my personal experience with strata and property management related matters.