About
Location :
Added by Jopie, at 14 January 2016
Opening Hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 9:30 AM – 7:00 PM
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11 Reviews
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15 December 2017
David Jones Chatswood Chase, the only place in Sydney that charge you to use a bin.
I asked 2 old women from the furniture section to please bin my cup as I needed 2 hands to carry the 26 pieces of homewares plates and bowls I was buying my mum for Christmas but I couldn’t find anyone closer than them for a bin.
When they realised I wasn’t spending money in their department they very rudely told me to throw it out in homewares, as if they’re paying for each individual bin liner themselves.
If the member from the homewares department who I found on my way out of the store wasn’t so lovely, helpful and overall polar opposite to the 2 women in the furniture department I wouldn’t have spent $330.00 in David Jones today and would have walked to Westfield Chatswood and made my purchase at Myer instead which is exactly where I was headed.
As for the old moles in the furniture department, I sincerely hope secret santa gifts you both a bag of bin liners at your Christmas party this year.response / report this review -
09 November 2017
Went all the way there on my night off to buy some armani makeup and there was no one that could help me! Waited for over an hr this evening. Terrible service - worst i have ever had!
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30 October 2017
Horrible service, incredibly lazy staff. Went to store buy a full price item, although we can see it’s available online, the middle aged staff just can’t be bothered to look in the back room and simply tell us they don’t stock this in store. So find another staff who is more helpful who checked on the system and find two available in stock within 30 seconds, I mean how hard can it be to move a few fingers and do your job right. No wonder you guys are getting pay cut, you totally deserve it.
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12 September 2017
Terrible service. The staff was talking with each other when I was about to pay for my skincare products. I waited for them to finish their conversation first. The salesperson is not helpful at all. Better shop online at the official website next time if when you want buy a specific brand, and you can even get more samples to try.
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28 May 2017
Horrendous store. The staff are utterly useless. Went to purchase some La Prairie products and while the woman helped, she had no clue about anything. On top of that because I was "a boy" as she said (I'm late 30's) I couldn't book in to get a facial, which was an offer; you spend $150 on a facial and get that as a credit for products. Nope, she said she'd have to check. This was 3 months ago. Useless. I highly doubt I'm the only male that purchases La Prairie. So I took my two grand and went to the CBD store, they were excellent, and treated me like anyone else. Will avoid Chatswood Chase DJ's even though it's the closest.
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27 April 2017
Shocking service from David Jones Chatswood, Furniture section. I ordered two rugs on Sunday, 23 April. It took the salesperson 40 minutes to complete the sale! Subsequently, I have been told my rugs will be delivered directly from the supplier. Have not heard back from David Jones or the supplier again. Tried to call David Jones Chatswood on Wednesday, my phone was transferred (presumably) to their furniture section. No answer - though I waited for 10 minutes. No one bothered to pick up the phone. Called the supplier who gave me the consignment number for delivery. Called the delivery company, apparently they do not advise customers when exactly delivery will be made. Apparently, their drivers are not instructed to call customers prior to delivery! Still have no idea where my rugs are. Would not recommend anyone to shop here. David Jones, take responsibility for delivery of products that you sell. It should not be left up to the customer to chase up their delivery.
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19 March 2017
Nice and clean department store. Prices are a bit dear but that's expected.
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07 March 2017
Pathetic service! Went in to purchase a washer and dryer valued at $1900. Waited to be served but three staff members walked past us and looked away. Gave up after 1/2 hour. Heading over to the Good Guys.
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16 January 2017
Was trying to purchase two items, went to a register and the girl asked me to go to another register - she was polite and no problems. But went to the next register, where two male employees stood fussing over a receipt. Neither of them looked up or acknowledged me at all! Neither of them looked at me or talked to me, and continued to talk with each other. Went to yet another register and it was empty, with a line of customers. Managed to finally get a person to help me, but terrible service for an expensive store.
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02 February 2016
Large size David Jones spread across 3 floors. Great range of menswear for both casual and work. Staff are usually very attentive and helpful.
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21 January 2016
Excellent range of the best quality at the best prices. Fantastic polite service. Great parking. Easy access. Top value.
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