Service with a smile great meal friendly atmosphere
Great meal. Nice atmosphere. Freindly staff. I'll be back for more
Absolute magnificent meals and services
An excellent value for money meal. Great to see the self serve salad bar and buffet hot veggies. All meals are served with chips if you want them and then you can also load up with the salad and veggies. Pleasant staff and pleasant dining room.
Avoid this place at all costs.
I went to this place mid-week around 3pm where patrons at the hotel were having loud discussions about drug deals that were unfolding before us. Made me feel extremely uncomfortable and ended up having to leave.
If you went to this pub alone, you would probably be putting yourself in harms way. Don't be fooled by the good reviews here - check the street view and make up your own mind.
Would strongly recommend to find another place to eat and enjoy a meal and drink!!!
Well very very disappointing service or lack thereof. Rang up to book a table on Monday for the coming Saturday night(Due to the coming weekend being that of the RACV Energy Breakthrough). Arrived to find out the table reserved had been given to another group who had just sat down there without prior booking. The staff then set 2 round tables which is not ideal as people end up with their backs to each other.
No attempt was made to ask the other patrons to move to outside or another table. (They hadn’t yet ordered anything at this point).
When I questioned the young waitress if they would be able to at least provide a small discount or couple of free drinks I was told by the staff member she would check with her manager. The manager (an older lady) came and told me rather aggressively that, they could do no such thing as it was not their fault. Also, that they have had plenty of business over the past few days so didn't need our business. Better still if I didn't like it then leave!
I found this very disappointing to see such poor customer service. Shortly after when purchasing a drink from the Bar I was asked by (I assume the manager) what the issue was. I explained this and he reiterated that no way could they ever provide a discount or free drink of any kind. He even went as far as to say call it even as "your mate" had helped himself to a beer the night before. I was gobsmacked with this I was wasn’t even there the previous night and had no idea what he was on about. At that point I gave up as I was talking to someone who wasn’t listening.
Certainly not the way to be doing business and I for one will not be going there and I would go out of my way to recommend against going there as there are much better places to go and eat and actually be able to enjoy the service.
In short if you take bookings than when someone sits at a reserved table you confirm that is the correct booking
Very friendly