Aussie outdoor blinds have just installed our blinds on our alfresco area and we are extremely happy with our product, workmanship and quality of service and great communication. Highly recommend this company.
Absolute nightmare to have a warranty repair and communication with the owner beyond comprehension of rude and abusive, misleading and deceptive. This has been "repaired several times now by the new owner and failed to actually fix the problem. Everything was great until money taken, then 0 customer service and accusations wasting time and not accepting responsibility 😒
Update August 2022. We had a good experience initially with the installation in November 2021, but there have been staff changes and now, this company has failed hugely in the after sale customer service. Phoned for 3 weeks to get one of the blinds serviced only to be told they were busy and understaffed. The blind had come out of it's zip track whilst adjusting the stopping height - not an easy process with just an emailed PDF of confusing instructions! Finally got someone out after an email complaint and it's back in the track. No mention of fixing the broken teeth under warranty and then, was emailed a bill for $104.50! Would not recommend them at all.
I had a motorised blind fitted to a veranda by Aussie Outdoor. It was a very positive experience from the measure and quote to the fitting of the blind. The staff gave me helpful advice for which I am grateful. They were professional at all times and I am extremely pleased with the workmanship and the fitting. Will certainly recommend.
Very very happy with my motorised blinds, they are expensive compared to some other suppliers BUT definitely worth the money, mine have been up for over a year and have stood up to some serious wind. I am located on a lake and I am able to use my deck year round because of the protection and privacy these blinds have afforded me. Highly recommended!