Name: Apple Doncaster
Address: 619 Doncaster Rd, Doncaster VIC 3108, Australia, AU
Telephone: +61 3 9914 2800

Apple Doncaster is an electronics store, located at 619 Doncaster Rd, Doncaster VIC 3108, Australia. They can be contacted via phone at +61 3 9914 2800, visit their website www.apple.com for more detailed information.

Location :

619 Doncaster Rd, Doncaster VIC 3108

Contacts :

Added by Jopie, at 16 December 2016

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 10:00 AM – 5:00 PM

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Caity Collins

30 November 2017

If you are going to book a time slot, either a) keep to the time or b) message ahead to let your customers know. We have the courtesy of arriving on time only to be shoved off to the side to wait 15+ mins. Great customer service. Not.
Antony Yallouridis

08 November 2017

Year 12 Student has to wait one week for an appointment with "Genius" and then ANOTHER week to assess and then ANOTHER week or more to fix. NO COMPUTER FOR THREE (3) WEEKS! And this is with fully paid "APPLE CARE". They wouldn't even let me leave it with them. Had to come back again in one week. This is the care factor you get with Apple! Beware.
Christine Robinson

20 October 2017

Fantastic service getting my daughter’s iPhone fixed. She so needs it for university exams and contacts and Doncaster store where amazing in their response! THANK YOU! 👍🏻
Esse Beah

14 October 2017

If you want to be spoken at rather than to, them ask to speak to the bearded Michael. He loves a good diagnostic shuffle (day want to anything except scroll up and down) accuses you of being there just to get a new phone, then tells you maybe iPhone is not for you. He’s multi-talented as he does all this while he doesn’t listen to any of your issues. The 2 stars are for Andrew. The tech who actually tried to help.
DeCutlazer

07 October 2017

Dealt with mark at the Genius Bar 6/10/17 courteous, professional, solutions and not problems. I had multiple issues With my device but now all sorted. Thanks mark 👍
Ruth Nimbargi

29 August 2017

Fabulous experience last week! Charlotte AH and Seebro (?spelling) were super professional. They very patiently guided me through the process of purchasing and setting up my iMac and iPhone, products which I am delighted with. Unbiased, knowledgeable expert consults ! They are a credit to the apple team. Thanks guys :):)
Sammy Neal

23 July 2017

I was super impressed with the help I got! Booked an appointment online and someone was ready for me when I arrived- even though they were super busy! The guy who helped me was awesome, explained everything clearly and I was able to get my phone completely fixed for a great price! I know not every experience I've had with Apple has been great, but I was super happy with the help they have me! Thanks so much guys! :)
Music Music

13 June 2017

This used to be the best Apple Store in Melbourne but now with Daniel Lee running it, it's becoming a joke fast. He has zero customer service and is passing it onto some of the junior staff.

If you don't have to deal with repairs and you are only buying he staff are great and super fast but if you need urgent help on a product under warranty good luck.

They (Daniel Lee espicaly) will give you the run around

If you are dealing with the other staff they are usually fantastic

I think it's time to find another Apple Store or maybe Apple will fix Daniel
Antony Yallouridis

02 April 2017

Year 12 Student has to wait one week for an appointment with "Genius" and then ANOTHER week to assess and then ANOTHER week or more to fix. NO COMPUTER FOR THREE (3) WEEKS! And this is with fully paid "APPLE CARE". They would even let me leave it with them. Had to come back again in one week. This is the care factor you get with Apple! Beware.
Emmmaly

19 March 2017

Fantastic! Was helped by Ellie at the genius bar. She was kind, understanding & answered all my questions correctly. - A breezy experience!
Lorenz Alphonso

04 January 2017

What a wonderful experience! Over the past 3 months I have been looking into purchasing a smart watch but with the market flooded with wearables I had no idea where to begin. I decided to shop around, leading me to explore new Apple Watch 2 at the Apple Store in Doncaster.
Kris Katic at Apple Doncaster, assisted me. He really took the time to listen, understand and explain everything I needed to know. Nothing was too difficult for him as I tried on multiple bands and faces to determine the right watch for me. I've gone from being uncertain about which watch to purchase, to purchasing the new Apple watch and an additional band. This was solely due to the brilliant service Kris provided! Thanks Kris!
Jamie Bowman

31 December 2016

Had a queue jumper at opening time. Inside staff seemed to note who arrived first. Came out just before opening time with iPad and booked us in based on first in line, first served basis. Great effort. In store service was excellent.
Shan He

23 December 2016

Great customer service from Tina on Thursday night 22/12/16. Very attentive, good product knowledge, very patient with us trying on different versions of product. Didn't bad mouth competitor product when I showed her my broken one, instead she focused on the benefits of the Apple version. She also has a very good sense of humour. We don't normally ask for help when we shop at Apple, Tina definitely made us feel that Apple provides high quality staff training or we were just lucky to have been served by a good team member.