Name: Hertz - Dubai Airport Terminal 3
Address: Terminal 3 Arrivals Parking Area - Ø¯Ø¨Ù - United Arab Emirates, AE
Telephone: +971 800 43789

Hertz - Dubai Airport Terminal 3 is a car rental, located at Terminal 3 Arrivals Parking Area - دبي - United Arab Emirates. They can be contacted via phone at +971 800 43789, visit their website www.hertz.ae for more detailed information.

Location :

Terminal 3 Arrivals Parking Area - دبي - United Arab Emirates

Contacts :

Added by Jopie, at 16 May 2016

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Kman

26 June 2021

hertz is a good company. never had any issues but this location is full of scammers who is after your money, please be warned and rather stick to taxi’s for your visit.
I have been charged over 600-700 USD for unknown/unexplained reason.
Altuğ Saygili

13 June 2021

Brand new and clean cars. Excellent service. Hired a toyota camry hybrid. Everything was fine. Thanks for all
Thislife Isamoment

27 April 2021

Ive been renting a car from hertz for almost 3 months and as much as I can tell the company values money over loyalty.
The cars are great, the prices are fair & the process of renting is easy.  Five starts for that.

BUT in my case they kept the deposit of 1300AED 2 out of 3 times without an separate invoice or any further notice.
If you are leaving UAE the money is gone cause the only way to get it back is to try to call them and solve the issue or drive by at the location.  So will I rent with them again ? Yes and no, short-term no! Long-term yes.
If you are willing to lose your deposit of 1300AED without even damaging the car or something else go for, if you really hope to get fully refunded please don’t…..

Keep in mind Hertz as a company has to make money and the easiest way to do so is to keep the deposits of tourist which never even will reach out to them again.

See you in two weeks Hertz  inshallah the next rent is gonna be stress free.
Cheers
Ali Taheri

19 April 2021

Great service in all honesty. I must add that the car I booked wasn't available, so as expected, they offered me an upgrade to a Lexus. But because I was determined to hire a hybrid car, they heard me out and arranged for a hybrid upgrade. Friendly mannered staff and very thoughtful problem solvers. I also decided to extend my trip to Dubai, so when I called them for an extension, they happily obliged and I got to keep the upgraded car at the price of my first choice. It should be noted that I made the request a few days in advance. The drop off was quick and seamless. So you don't have to worry about being late for check-in like I did. :)
Dareen A

16 April 2021

I have had an issue with my rental ever since I picked it up from the airport on the 11th of April and logged the replacement request that night itself and have called twice since then to follow up. The customer support keep telling me that someone will get back to me however no one has as yet!
The only reason I took the car was due to being on a 20+ hour trip and I was very tired, if i have known I wouldn't have taken it and refused it on the spot.
I am so surprised as Hertz is meant to be one of the best companies however in my experience so far (and i have been on rentals in the UAE for over a year,) Hertz are the absolute worst provider I have ever rented from so far.
Apart from the service, the car is very very old and all the seats have stains on them! This is completely unacceptable and not sure how to resolve this or get a replacement. I will definitely never rent from Hertz again unless someone resolves my issue asap.
Ihsan Sweetjan

30 April 2018

Nice and good condition carcheap rates
Jeff Coppage

21 April 2018

Not sure why it has to take so long to receive the keys to your rental car. This is 2018, find a more efficient way.
Junaid Siddiqui

23 March 2018

Professional people, good service.
Malachy Mulhall

16 March 2018

I hired a jeep from this place .it was north time .paper work is slow but well worth it .
Price was very cheap .
Make sure you take a look at the vehicle your going to hire out , check for marks and dints.
I asked them to move my car into better light ,and found marks on the bumper .
He had told me the car was Mark freewhen I pointed out Marks, he took note .
Malachy Mulhall

14 February 2018

I hired a car from this place ..hired a big jeep paper work is slow but well worth it .
Price was very cheap .
عبدالواحد عبدالعزيز

12 December 2017

You have to wait forever to take your reserved car .. the service is extremely slow
Abdulaziz Aljameel

07 December 2017

Fast Drop-off and well sized office.

Be careful!!! This is in terminal 3 , there is another in terminal 1.
Mattias Lundblad

21 July 2017

Very slow service despite no other customers there. No recognition for the Herty "VIP"-status card holders either.
IPh I

04 June 2017

Be careful when giving your MasterCard
Hassan Feghhi

12 May 2017

They overcharged my credit card, I tried to call them but no one answered. I returned the car on-time without any issue.
Ryan Williams

16 January 2017

Very easy and efficient. Rented a 7 seater Chevrolet Tahoe. Car was immaculate and virtually brand new. Couldn't fault it.
Mark Jimenez

10 January 2017

Horrible customer service will never rent from this company. Hidden fees that are never communicated.
Ahmed Gawad

30 December 2016

Service quality decreased a lot, not no 1 anymore. We rented a car through the website then they tried to change it with smaller one when we reached the office .
claimed and had to wait long to get it from another office
Ralf Schoo

23 May 2016

I was happy last year, but the service changed. 40°C during car take over, and intensive paperwork for regular clients keep business away.