Name: Avis Rent a Car - Dubai International Airport - Terminal 2 - Arrivals
Address: Terminal 2 Al Quds St - Dubai - United Arab Emirates, AE
Telephone: +971 4 518 6744

Avis Rent a Car - Dubai International Airport - Terminal 2 - Arrivals is a car rental, located at Terminal 2 Al Quds St - Dubai - United Arab Emirates. They can be contacted via phone at +971 4 518 6744, visit their website www.avis.ae for more detailed information.

Location :

Terminal 2 Al Quds St - Dubai - United Arab Emirates

Contacts :

Added by Jopie, at 11 February 2016

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Anonymous

01 July 2021

Worst service ever. The counter is closed. Make sure you call other terminals before you get there because no one will be there to help you. They made me wait for 2 hours to rent a car. Never again rent with Avis.
Anonymous

02 April 2021

Awful experience dealing with this service. Our reservation was for 5 AM at the airport T2. Their office was closed, and the wrong number provided at the desk. After the security guy helped us with the number it took them half an hour or so to get to us.

The was only one car from the corresponding class and no chance to choose. Even though our booking was made in advance, we were not able to buy the full insurance coverage in advance and when they started to calculate it, prices were strange, high and we had no idea how it’s calculated.

Their employees don’t try to help and and do anything to improve customer experience.
Anonymous

19 January 2021

I am not sure about the level of its service, since it seems that it focuses upon coming aeroplanes travellers.
Anonymous

15 January 2020

Terrible service. Completely ruined our plans for the day. We were very limited in time this day due to quite short connection and had to wait for our car for 1 hour. Though lady at the desk knew that we are limited, she didn’t tell us that we had to wait the car for such a long time. Instead every 10 minutes she was telling that car is coming in 3-5 minutes.
Looks like her desire to sell much higher that wish to meet customer needs.
Very disappointing.
Anonymous

09 March 2018

Horrible company, they wasted my time. I came to only be greeted by a rude guy working there, it took him around 20 minutes to get everything ready. They gave me a horrible 2015 Land Cruiser that was hit from every side and the carpets and seats had stains on them. I refused to take the car and took my money back from this horrible company never rent from them again.
Anonymous

17 February 2018

They take an imprint of your credit card and they charge extra after you leave. You dont even know what the charges are for. Avoid big time.
Anonymous

24 January 2018

Took too much time to get the car. Then the car was not as big as described not to mention that it was not in good shape and not a recent model. Asked for another car and took even longer time to get it. Not to say system was down also. Business process is not the best. Usually car rental agents give you the keys straight away. This does not. Never again.
Anonymous

08 September 2017

Avoid this shady place. Please read:
- I was charged more than my online reservation. I didn't even ask for any additional service or anything.
- They made a COPY of my CREDIT CARD without even asking me. This moment started when they swiped my card then immediately made a copy of it. What the heck?
- They also charge your credit card with nearly $500 for security deposit at check-in.
- After I returned the car, and got my paper and receipt back, They told me you are good to go and we don't need anything. I discovered after a few days that they made (3 unauthorized charges to my credit card) without my consent and without notifying me at all. This due to the fact that they copied my credit card.
- I will report to the Dubai police about these criminals.
Anonymous

20 June 2017

Not sure why this place has such bad reviews, Harris was really nice and helped us get a good car/rental rate. Did not have any problems returning the car either. It did take a long time to actually get through the car process but not much more than any other car rental location. Have not received a bill after our rental so I will update this if I do.
Anonymous

19 April 2017

Booked at 11pm and I have made to wait till 11.30..rather than waiting the attitude of the counter staff is so poor..
Anonymous

22 March 2017

ESCROCS A FUIR ABSOLUMENT +++
Réservation via le site Avis.fr d'une Nissan Sunny pour une semaine, réception de la confirmation et retrait de l'argent de mon compte. A l'arrivée au comptoir de l'agence, la personne déclare ne pas avoir ma réservation et refuse de me laisser une voiture. Aucune conciliation et aucun arrangement possible, au bout d'une heure de négociation, je prend une voiture chez un voisin, en me disant que je me ferai rembourser ma réservation Avis et bien non, REFUS DU SERVICE CLIENT AVIS FRANCE DE ME REMBOURSER. Grosse escroquerie, preuve à l'appui et disponible pour qui voudrai vérifier. NE LOUER JAMAIS CHEZ EUX.
Anonymous

11 March 2017

Don't even try to rant from this bullshit company
Anonymous

26 January 2017

I rented from this location with AVIS, service was joke, took one and half hours to get car, Cars old dent no hub cap, to many kilometers, return took 1 hour and all most missed flight. Agent wanted me to drop keys , but this fishy start with Avis I didn't want it do it. I wanted them to inspect and give me final receipt. So I got receipt with every ok. 10 days later they charge me 600 dh. When I emailed and called no one cared and told me that is ticket from Dubai police,when I asked them to provide me proof or any documents that you get this from dubai police,they keep sending me Invoice that they Avis generated nothing from dubai police or RTA. I called Dubai police with licen plates and ticket number that Avis provides,they find nothing in system and never venu violation in last month under information that Avis gave me. I email Avis few times asking me to provide document or epayment receipt that they paid dubai police or RTA. But they are keep sending Avis receipt . And keep denying for payment or any prrof that they got for my Violation. They scam money to customer like this way or damaged on car. DO NoT REnt with AVIS . Take taxi, you will save more time and money ,
Anonymous

18 February 2016

bad service..the inspector was not friendly, just sat in the car and asked me to inspect the car by myself, when i notice a small scratched he just say no problem and make like annoying face. He isn not smiling at all. Then when I returned the car, the inspector informed me that everything is ok and ask me to give signature. Few days later i was charged AED 442 in my credit card for nothing although i had paid AED 75 per day for full insurance coverage.Avis didn't informed or sent me the breakdown of deduction of AED 442 not even via email. I had notify my bank to freeze the payment until i get clarification form avis Dubai Terminal 2. my agreement no HP 4004908-1 avis rep mr. haris.. this is my first and last rent with AVIS Dubai at terminal 2. i know avis will not bother to loss only 1 customer but i just want to express my impression for the BAD EXPERIENCE that i had.