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About

Consulate General of Italy is an embassy, located at 17 Floor World Trade Center, Sheik Zayed Rd - Dubai - United Arab Emirates. They can be contacted via phone at +971 4 331 4167, visit their website www.consdubai.esteri.it for more detailed information.

Location :
17 Floor World Trade Center, Sheik Zayed Rd - Dubai - United Arab Emirates
Added by Jopie, at 27 November 2016

Opening Hours

  • Monday 9:00 AM – 12:00 PM
  • Tuesday 9:00 AM – 12:00 PM
  • Wednesday 9:00 AM – 12:00 PM
  • Thursday 9:00 AM – 12:00 PM
  • Friday Closed
  • Saturday Closed
  • Sunday 9:00 AM – 12:00 PM

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15 Reviews

  • Ghegin Matteo
    27 April 2018

    I'm sorry for the cheap and unprofessional image these people gives every day of Italy. A black spot in Dubai. Good luck trying to get things done with them.

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  • Sajid Ali
    20 April 2018

    Bad experience with them they should be modify the check list add one more requermient such like if they issue the visa a person need to gave them Gurrenty letter or give security deposits so they have sufficient proof.

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  • Valexfly
    18 April 2018

    Travelled the world all my life, by far this consulate provided the worst experience.
    Is a disgrace for the country, they never answer any calls nor email.

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  • Jimmy
    13 December 2017

    rejected for no specific reason.. i have confirmed hotel booking.. and 20,000aed in my bank account, and specifically mentioned that i am going for my honeymoon and these A**holes rejected after waiting for more than 2 weeks. My mistake i applied for italy, I should have applied for Holland.

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  • Doha Marzouk
    16 November 2017

    Very professional and helpful. Expected wait time during busy periods.

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  • Milad Taheri
    17 October 2017

    I tried withthem they didnt give me a visa!i tried for Germany they give it to me!so I think its no role for them!just if they are at good mood!they give it to you :))

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  • Um Hasan
    17 October 2017

    bad experience , i applied last year and they gave me the visa.
    i applied this year on Aug 26 , they rejection it was on Sep 6 but i was really shocked because they kept my passport with them till Sep 21,2017. I applied again on Sep 27,2017 until know i didn't get any reply from them. they are rude and not helpful at all.

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  • Farida Jamali
    12 September 2017

    By far the worst experience with any consulate entity.

    They don't respond to emails, they don't reveal their names on the phone, they claim that they have far too much work to do and therefore can not waste time talking to customers on the phone. I'm assuming customer service training is definitely something they don't provide or look for when hiring.

    When applying for a Schengen visa you should definitely try another embassy, because this one can't even issue the right one. My husband was issued a single entry despite requesting a multiple entry and providing an itinerary showing the countries we were supposed to visit.

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  • Hum Sukhan
    30 August 2017

    Extremely bad experience. I applied for visa on 6 August and today is 30 August. I am still waiting for it. The phone operator answer the phone then put it on the hold and the the line goes off.i am shocked that consulate hired these kind of people. Their documents courier agency is not helpful and never answer the phone as well. My travel plan is ruined. Hell with you idiot s.

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  • Meli
    31 July 2017

    Dealing with government agencies is always hard, but Italian consulate in dubai putting the bar in Another level.

    First of all, they are so rude.The guy who answers the phones never gives proper answers.

    The non-italian guy who works in the visa section doesnt have enough brain to carry the words from inside to outside to give the right information.

    Overall experince for me was awful. I will go back to my home country to reapply for my visa.

    Be careful dealing with them. Good luck.

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  • Khalil Bou Dargham
    13 April 2017

    They don't answer the phone at all

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  • Cloè Sommadossi
    16 March 2017

    They never ever answer the phone. And they are open only 3 hours/day which is too short! At least pick up the phone!!!

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  • Nadia Cortés
    15 March 2017

    They never answer the phone on "working hours", which are already extremely short.

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  • Stefano Resi
    23 December 2016

    I can just give them 5Stars. The guys are amazing, setting world standard for fast response and professionalism.

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  • Alexander Agostini
    04 December 2016

    Experience has always been positive and visited the consulate several times, just to amend changes on my passport, or other required documents related to my nationality and citizenship. Italian citizens are not required for appointments, and I did already apply a visa for my wife (Schengenvisa), a Chinese Citizen, for over 6 times. Out of a sudden internal employees don't have an actual idea of their own bureaucracy, and one Philippine man requested an appointment for an Italian citizen, for a visa application for his wife. At the same time, another person, just next door has absolutely no idea about it and insisted that it is not required. (One Italian man). Absolutely nowhere it says that an appointment has to be made and even their member of staff have not notified anyone about it. In the end, an appointment for the next day has been made and the visa has been issued the day after. There was an Italian woman, initially from Rome, that has encountered the same issues, she never ever ever had to make an appointment, just to apply a visa for her husband. With shaking heads we left the building and came again the next day, with all the same documents and files. I was furious and cancelled two orders with my Italian suppliers, the actual value was EUR 750.000 and even my wife got her Schengenvisa for 2 years, within 24 hours, we decided not to enter Italy or the European Union in 2016 / 2017, and of course not Philippines, because of a rude behavior from their Philippine doorman. For refugees the door is open, but for those for tourism (First and Business Class passengers that check-in 5 star hotels / 120+ nights per year) they are being pushed away. Europe is bankrupt and they want foreigner investment and money so badly, but than they should do something about it and welcome tourists in particular, not punish everyone who wants to visit Italy. My friend's traveled to Milan and their handbag and wallet got stolen just right after they left the Prada store. Is it still safe to visit Italy? Are tourists welcome? Do Italians have to get punished by a Philippine man and have nothing better to do than to drive three times to the same place and consulate? Only because of a lack of knowledge by their staff? Is that why the European economy is suffering and airline carriers are operating in a loss and Alitalia has to be subvented by an UAE airline carrier? What is the future of Italy and the European Union?

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