Name: The Westin Cape Town
Address: Convention Square, Lower Long Street, Cape Town City Centre, Cape Town, 8000, South Africa, ZA
Telephone: +27 21 412 9999

The Westin Cape Town is a lodging, located at Convention Square, Lower Long Street, Cape Town City Centre, Cape Town, 8000, South Africa. They can be contacted via phone at +27 21 412 9999, visit their website www.westincapetown.com for more detailed information.

Location :

Convention Square, Lower Long Street, Cape Town City Centre, Cape Town, 8000

Contacts :

Added by Jopie, at 30 December 2016

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Anonymous

08 April 2018

Great location, Close to the V & A Waterfront. Spacious room. Friendly staff. Food is excellent.
Anonymous

30 March 2018

Hotel starting to look a little worn though only noticeable if you have stayed there over the years as I have. Staff and service superb though. Cut back on variety of free drinks on offer in lounge happy hour very disappointing and frankly a little cheap on the hotels side. Located in a good spot close to town and Waterfront (easy walking distance) but quiet as away from main drag except convention center.
Anonymous

02 March 2018

Loved the services! People are very friendly even the tourists. Staff are very helpful and friendly. The spa is a great place to relax and enjoy a very relaxing time!!! On99 Restaurant's food waa spectacular and you never know what you are going to eat because it's always a different every time!!! Got Engaged there as well, and ghey really helped us to make the day extra special!!
Anonymous

18 February 2018

Excellent ambience, very good infrastructure, helpful staff, varieties of food with good quality nice room service, perfectly clean and neat. No shortcomings. Everything is in order. A perfect place for a quality stay. Advantage. has frequent pickup & drop to waterfront.
Anonymous

27 December 2017

Poor in so many ways. The hotel looks like it should be new, but already it is dilapidated. Service is slowgetting a bucket of ice takes about an hour on average. The executive lounge can't get a simple omelette right. Turkey is seemingly a reasonable substitute for bacon. There are much better places in Cape Town.
Anonymous

30 November 2017

Typical Westin hotel. Good breakfast buffet. The shuttle is useful for going to VA waterfront for shopping and restaurants. Immediately across the street from the convention center. Use Uber for getting around for better price than cabs.
Anonymous

27 November 2017

Very nice breakfast with plenty of choice. Good location just 2.5km from waterfront. Free shuttles every 30mn. Clean rooms, comfortable beds. Good service.
Anonymous

06 November 2017

Amazing property, unrivaled hospitality and home away from home. If you don't experience Westin Hotel in Capetown you haven't taste the mother city
Anonymous

05 November 2017

A 5 star facility that beats your imagination. In addition to its incredible facility and services, the view of Cape Town, especially the V&A waterfront from here is marvelous. Be ready for some photo shoot whenever you visit, it's a picturesque site!
Anonymous

10 October 2017

What an amazing hotel. Service is in point. Just love the smell of the place. The look and feel is great. Lots of business travellers so breakfast gets busy
Anonymous

09 September 2017

Had a nice stay here while I was in Cape Town. Solid rooms, staff was friendly and helpful and the shuttle service to the waterfront area was very nice when you wanted to go over there for a drink or meals. Overall great stay in a good location.
Anonymous

08 September 2017

Very nice rooms with Table mountain view, close to V&A Waterfront, very comfortable bedding, very attentive staff, excellent hot and continental breakfast. Highly recommend this facility.
Anonymous

08 August 2017

A magnificent hotel situated in Cape Town's City Centre and directly adjacent to the Cape Town International Convention Centre.
Staff are warm and friendly. Breakfast was superb and staff were on the ball. Highly recommended.
Anonymous

03 August 2017

Wonderful hotel. Very friendly staff. Amazingly comfortable bed and tasty breakfast. A truly 5 star experience.
Anonymous

22 July 2017

The services are excellent. At arouubd 8pm when I checked in, I requested my business suit to be pressed and returned by 8am the following day. I was pleasantly surprised when it was returned in less than 1 hour and looking as if it was professionally dry cleaned! The view of Cape Town from the top floor was unbelievably amazing!
Anonymous

18 April 2017

The Westin in Cape Town is the main location for business in the area. Situated next to the convention center, the clientele seemed mainly to be business with a good healthy amount of tourists as well. The rooms were good and obviously a view out to the ocean is best. This is not on the waterfront which requires a walk or a cab but it is convenient for a walk up into Cape Town (stay in safe areas). The breakfast is good and room service was also good.
Anonymous

08 February 2017

I didn't have any problems with my room but colleagues raised some complaints about shower, light bulbs. They were fixed on the next day and colleagues received bootle of wine.

I spent good time over there. 4/5 because of very small gym.
Anonymous

29 January 2017

Nice and centrally located. Free shuttle bus down the the V&A Waterfront is great. Executive floor lounge is great and canapes after 5 were delicious. Views from the restaurant on Level 19 over the city and towards Table Mountain are unrivalled. View from rooms though are a little disappointing, the waterfront has a dockland/industrial look. Buffet breakfast in the hotel is one of the best I've had. Fantastic selection.
Anonymous

27 January 2017

They charged us an extra night long time after our stay for no reason! BEWARE! --- I never saw such a bad behaviour from any hotel in the world. We were charged several weeks after our stay because initially we had booked for one more night. Of course at the time of check-in we informed the staff of the little change which mention that it wasn't a problem and registered the change (it was not a problem because there was a lot of request to stay in this hotel). Of course at the time of the checking out, we only paid for our stay (which seemed normal), but then surprisingly we saw our credit card being charged some weeks after without any notice or explanation. After contacting them, and several exchanges, Melissa Ephraim (a Front office administrator) informed us that it was because initially, at the time of the reservation, we requested for one more night. Of course it was clearly written in the reservation that changes were possible upon availability etc Which again, at the time of check-in did not appear to be a problem. I am still amazed by such a behaviour. And so be sure to know that they make a print of your card and can charge you anytime after without any notice and for no valid reason, completely outside from their policy and what they tell you. For such a "high-level" hotel, that expensive, this is really surprising. I am adding that we were part of their Starwood preferred guest program. Please do not stay in this hotel
Anonymous

06 January 2017

Stayed here on Business, and its a fantastic location for Cape Town. Superb Facilities and spacious property. There used to be a ferry to cart you to the V&A Waterfront when it was the Arabella but not any moreA pity but still a fantastic place. For the Businessman and/or trend setter, its a worthy choice