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Added by Jopie, at 02 November 2015
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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7 Reviews
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28 March 2018
Worst customer service
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02 March 2018
Deducted an additional R110 for fuel after I filled the vehicle 20km's down the road. I have not been contacted by the manager to sort this out.
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22 December 2017
Very effiient, good service.
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18 June 2016
Good rates
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27 March 2016
Car without complaints, but Tempest should rethink their "refuelling" policy.
Why that?
5 Minutes before I returned the car I refilled it at the airport fuel station. It took quite a while because the pump attendant tried hard to squeeze that last drop of fuel into the tank.
I was asked by the gentlemen at Tempest station whether the tank was filled or not and I stated that it was full full.
Back in my home country I wondered why I got a deduction from my deposit I got back on my credit card account.
Somebody at Tempest airport station obviously managed to fill the full full tank even a bit fuller - and charge me with quite an amount for these few drops of fuel plus refuelling charge.
This is ridiculous. Where and in which tank was the fuel filled? Definitely not in "my" rented car!
Not very nice - and not very helpful.
Next time I try annother car rental. And will tell my friends how Tempest people handled this case (several complaints were in vain).response / report this review -
06 February 2016
I am extremely dissapointed! I only have 24hours in South Africa to visit my family in Klerksdorp North West, therefore I hired a car to be delivered to my hotel in Sandton at 8:00 right after I landed from a flight. I did not receive the car by 8:20 so I decided to contact the OR Tambo branch from which I made the booking. I called 4 times, each time only to be told by a different person I would be called back. I was then told to speak to the Sandton branch as they had to make the delivery due to the fact that OR Tambo doesnt make deliviries of cars to your location (even though they accepted my location details etc?) , called the Sandton branch and they don't have the booked car available for rent. It is now past 9:00 and I am still waiting on a car. I would never make use of this company again nor would I recommend anyone in doing so!
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09 November 2015
In October I hired a vehicle from Tempest at OR Thambo. I asked them for their entry level ( i.e. the cheapest) and they stated R174 per day with 200km. I accepted this as at the time it seemed reasonable compared to the other car Hirers at OR Thambo I had asked.
I accepted this in good faith.
However on checking my statement later I noticed that the R174 excluded VAT and in fact came to R198.36 per daythis was NEVER mentioned to me .
When I returned the car after 6 days, I mentioned this at the desk and was given a half hearted sorry but " that's how we work!"
I needed to extend my stay for another week and once again queried the lowestthis time I was told R145 with 100km per day ( why was this option not given to me when I initially asked for the rates, as I had only used about 35km per day of my 200km, this would have more suitable )
I then asked does this include or exclude VATthe lady at the desk could not answer my question saying she would have to look on the system and the computers were down! SURELY she should know whether the price is inclusive or exclusive !
I decided to take my business elsewhere and hired the exact same car a Datsun for R99 per day 99km and INCLUSIVE of VAT !
I really do not think this is the best service that a car hire can offer.
Kind regards
Karin Shaw.
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