Absolutely incredible all-round hospital.
It took the emergency room nurse and doctor less than 4 minutes to see to us. The administrator was fantastic.
The nurses in the ward were excellent! Such a smooth process. It really helped us stay calm in an emergency situation and the ER and Ward nurses and doctors were incredibly reassuring and supportive.
I highly recommend that this be the hospital you rush to in the event of a medical emergency. ESPECIALLY if you have a child in need of urgent care.
Great docters and nursing staffbut bring earplugs if you have to stay in the Pedeatric devision. It is impossible to sleep. The windows are not sound proof and it feels as if you are sleeping on the sidewalk. 2h00 the drag racing motorcycles starts. Try to put a sick child to bed when a taxi hoots outside youre window or a motorcycle wakes them up 3h00 on the morning.You dont expect this from a private hospitalwe are exhausted after a 5 day restless stay
My sister was admitted to Rondebosch for a procedure. The desk staff and some of the nurses; Shireen , Joy , Nawaal and Elena were attentive and friendly, however some nurses and the doctor in ER were quite rude when i posed a question , they would interrupt and cut you off mid question or have an attitude when you ask a simple one.
I have only visited their outpatient wing here, and have never had to be admitted or visit their emergency unit.
Their doctors are naturally very good.
As for the facilities themselves: the parking is atrocious. There is very little clearly marked parking for patients/visitors, one drives for a long time before finally find a level where patients are allowed to park, and then the parking spaces are tiny in a very poorly designed parking lot.
The interior of the building is as difficult to navigate. There is a lot of confounding directions stuck on the walls, without an accurate map nearby. Whenever I go to a new doctor there for the first time, I arrive half an hour early to make up for the time spent parking and then looking for the consulting rooms.
While the service at the hospital has a good reputation, the infrastructure itself needs work.
WORST EVER! NEGLIGENT NURSES. MOM DISCHARGED WITH BEDSORES, NOW AS BIG AS MY FIST! 3 months later still struggling with it (and the private wound nurse bills).
Nurses on floor/level 2 laughed behind her back. Childish gestures. Left her alone in room with closed doors, unable to reach the help buzzer.
Left her CRYING WITH PAIN.
Gave all her medication in one go or sporadically instead of spread out through the day. Male nurses there were more worried about the colour of their contact lenses and which sneakers to wear than tending to my mom.
I WILL NEVER RETURN TO RONDEBOSCH MEDICAL CENTRE. IT AND ITS NURSING STAFF ARE A DISGRACE AND I COULD NEVER AGAIN LEAVE ANYONE THERE IN GOOD FAITH.
The doctors are fine but care for ill patients are atrocious.
I had an emergency and was assisted by a team of medical professionals that were kind and caring. The overall experience was great. There are two issues that needs attention 1. For an MRI you will be sent to another hospital with an ambulance, 2. When ordering food you either don't get what you ordered or you'll have to check up if it's still coming.
I had surgery here and i was never ever put under before .Was the worst experience ever.I woke up and my doctor never came to let me know how it all went. Nurses in the ward did not know if could leave or what my post op notes were. The food was horrible and cold and no one seem to care about the patient at all. I would not go there and no one else should either..
Our first time and worst experience. Dr Kalim decide to forget about my wife (checkup) in the ward she is waiting from this afternoon to see the dr. The dr has nonsolant attitude like you not important. I will take it further with management and hopefully they will do something. How about the newspapers. We pay alot money for quality, professional service. We not getting it.
Hospital building does not appear to be maintained well. Doctor's are lovely, but supporting staff not very friendly.
Specialised oncology unit based at this hospital. 24 hr emergency unit. Unfortunately no MRI machine. Doctors are well qualified. Nursing staff are well experienced. Porters are very helpful as well as the parking attendants.