Name: Makro Store Cape Gate
Address: Okavango &, Belami Ave, Brackenfell, Cape Town, 7560, South Africa, ZA
Telephone: +27 860 600 999

Makro Store Cape Gate is a department store, located at Okavango &, Belami Ave, Brackenfell, Cape Town, 7560, South Africa. They can be contacted via phone at +27 860 600 999, visit their website www.makro.co.za for more detailed information.

Location :

Okavango &, Belami Ave, Brackenfell, Cape Town, 7560

Contacts :

Added by Jopie, at 29 January 2017

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 8:00 AM – 4:00 PM
Sunday 9:00 AM – 1:00 PM

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Heletta Jordaan

06 June 2020

Queues very long and it is a long wait to get in. They don't disinfect the entry cards they give you when you go in and I am not happy with someone handing me a wet wipe to clean the trolley with. Allow me to touch my own wet wipes please for the sake of hygiene. However, the staff inside appears to be friendlier and the check out queues are shorter
Kyle Mackay

31 May 2020

Friendly service staff always willing to assist
Elsje Pieterse

23 May 2020

In-store service has always been great, thanks. This rating is for online service. This may be early to do so but I expected better.
I tried to purchase online. Encountered several issues:
* Ordering items online is a challenge since searching for, and finding, the right items is tedious and time consuming.
* The option to collect purchases from the store was indicated as "store collection not available". I do not wish to have goods delivered by a "third party".
* Phoning for help was useless, too many electronic intercepts between me and an operator. No direct line to specific store.
Cat Fenner

18 March 2020

Brilliant Makro. Through this horrible pandemic, they have maintained a well stocked store, great prices, and the staff are helpful and polite. There is no sense of panic, which makes it a lovely experience and they have posters reminding us to be fair to all and not over buy. The whole vibe is amazing and true love and respect is shown at this store. Highly recommended!
Marnie Dreyer

30 March 2018

The service at this Makro store is a lot better than the one in Milnerton. At least you can find staff who can assist you. As with all Makro stores there is more product than you have time to see and buy but a good selection altogether. Queues move quickly and cashiers are friendly.
Amber Goosen

26 March 2018

Just yes! What a great shop with such a great variety at really good prices! The staff are super friendly and will to go the extra mile for their customers. Havnt had problems here. Im very happy with the outstanding service they have given me in the past and present!
Ediana Miguel

28 February 2018

It is a great place that offers a wide variety of things for your home office or gardenfrom food to appliances to clothing to office furniture to camping to kids stuff and animals stuff you name it they will certainly have it. But bare in mind that you need to register to acquire a card other wise you will not be able to make your shopping. But it is very easy to do so all you need is your id or passport and you should be good to go. They have a small cafe in there as well as a wors stand outside that makes amazing food. They are very good with their exchange or thing when they in not so good working condition. Personal is very friendly and good deals are often found in here.
Mukasa Ally

12 February 2018

Wow! They have brand new goods ranging from plasma TVs, clothing's, laptops, tablets, office furniture, camp chairs, phones, brand new jeans to fridges, u mention it, they have it! I highly recommend this place. They even have trailers! Staff are so helpful. Building is air conditioned. Its child friendly. Its friendly to the physically disabled and to the elderly. Why not shop here! U won't regret!!!
Adam Esterhuizen

24 January 2018

Big store with great selection and variety. Competitive prices - some retailers buy food there to resell (Pick n Pay). Always a deal or two.

Four stars only as sales staff are too few and unequipped with the tools for fast service. They always have to run to the back to get electronic stock while loosing the opportunity for another sale - and I hate waiting when I know what I want! Management need to assign collectors in order to keep sales staff on the sales floor where they belong.

This Makro has a dedicated online sales collection point, but generally all online sales is a mess at all Makros. Quicker just to pop in ans wait on the sales person and then stand at the till.

Don't get better deals elsewhere.
Marijke Huysamer

27 November 2017

Service at the online collection counter is TERRIBLE! Stood around for half an hour before someone showed up with another lady's order, and didn't acknowledge the people all standing there waiting just for him? If you offer an online order- collection service it should be as smooth as shopping in store. The whole reason of shopping online is convenience.
The other gentleman asked the security where the people are because he's been waiting 20mins to receive his order, even after being helped, and she was clueless. Shouldn't she be trained to at least tell the customers what's going on or telling them in a friendly way that the people are busy or at least know what to say instead of 'uuuhhmm'. And maybe greet the customers when they walk in saying there's a bit of a waiting period because they are so busy, then they know what they're in for.
And the warehouse for collection looks absolutely terrible. No wonder the staff take so long to find the orders, there's no system or organization.
I cannot understand why there is only one gentleman working at the online collection counter?
Spencer Wessels

25 November 2017

The shop is always clean and neat. Their prices are good, and they have regular specials on a wide range of products. Their staff is professional, very friendly and helpfull
Ian Swart

23 November 2017

After sales service is poor. They were happy sell me a fridge but now after three weeks trying to get them to repair a faulty product is a major hassle. You hold on for a long period then you get cut off. Poor service 😈
Steven Stuart-Steer

16 November 2017

Great outlet. Tidy, clean and with good layout.
Service in various sections varies greatly. The sales tend to provide great value.
Faried Ahmed

08 November 2017

Spacious and offers lots of goods at affordable prices. One issue I had was inconsistent staff , they allow certain shoppers to pay at the pay points situated close to the electronics while other customers were turned away. Customers had consumables but were still allowed to pay at the electronics pay point. Others were told they can't pay for consumables at those pay points.
Clement Adams

15 August 2017

Birthday sales are worth it. Keep it up. Friendly staff will go out of their way to assist. Thank you Jerome for you commitment to give great customer service.
Jurie Fourie

12 August 2017

Almost everything you need in one place, mostly in bulk and relatuvely good value. But very busy over weekends! Try to either go right after opening time or right before closing time. Parking sometimes a problem.
Mahier Dawood

01 August 2017

Not as busy as many of the other stores. Neat and clean. Specials are good but some could be better because some items on special are the same price as normal prices in PnP or Checkers.
Johann Piek

25 July 2017

Poor. I only bought one small item from the electronic department. Thinking I could just pay by the tills there. Only to be told I can only buy there with a makro card. So I went to get one. When I came back I got told to go stand in the long queue. After waiting I was at least delighted to be greeted by a friendly staff. But disappointed overall
Beyers Van Der Merwe

22 July 2017

The cleanest Makro I've been to. Lots of helpful staff. The collection-department staff can do with a bit of cheering up though. Ample and safe parking.
Gary Geddis

18 March 2017

Spacious, air conditioned, very neat and clean

18 MARCH 17 - Calling on Saturday to obtain some advice on Jojo water tanks. Highly irritated by 1)The automated voice messages the loop is FAULTY - you DO NOT know if you are on hold or ringing through to a department as you only here the promotions no ringing phones. 2) THE CALL MUST GO BACK TO RECEPTION AFTER A MINUTE OR SO - YOU CANNOT LET YOUR CUSTOMER HANG ON THE PHONE FOR 4 MINUTES at at time - without the phone diverting back to the switchboard - Poor phone in service!!!!
Lia-Marie Wust

14 March 2017

Very clean and organised. Friendly and helpful staff. Only downside; you need a Makro card to buy something. I don't want any more cards!
Duke Coulbanis

09 March 2017

Huge store, with a large variety of all sorts of things. If you come here looking for something, chances are you'll find it. At the very least, you'll be given friendly advice about where to find what you're looking for, if they don't stock it. I always enjoy visiting this dealer.
Mr A

27 February 2017

Very helpful staff clean especially toilets has basically everything you need under one roof caters for pensioners not only monetary but refreshments too. A caring and compassionate experience
Faye Little

05 February 2017

I really enjoy their Saturday specials and tastings in tbe liquor store. Good bargains to be had. Wide aisles and quick checkout. Staff could be more cheerful.