About
Location :
Added by Jopie, at 28 September 2016
Opening Hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 8:00 AM – 7:00 PM
- Sunday 9:00 AM – 5:00 PM
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8 Reviews
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17 March 2018
i will NEVER buy here again .
we are moving into a new house , and spend the whole day looking for the perfect furniture- finally gave up - and then saw a beautiful l shape at house and home. immediately, arranged delivery with the sales person, and did the payment, after he said he can deliver the next Wednesday ( it was Sunday.)
Wednesday ,came and gone , i phoned, since they did no follow up work, i explained that i am moving, i need it to be here TOMORROW, NO EXCUSES. sales person said he'd phone me back after he arranged with his manager.
they did not phone me , instead they phoned my husband - ( and he has a tiny heart ) the manager explained that there was a mis communication and we can expect it to arrive on friday
friday came, and gone saturday i lost it on the manager..
hopefully we will receive the stock on tuesday next week ..
i am soooo annoyed with this. and sooooo unhappy . worst service i have ever witnessed. if you dont have patience like me, dont buy here.response / report this review -
10 November 2017
PATHETIC Customer Service! The staff, including the manager, is required to attend training with regards to customer care. Terrible service delivery! They over promise and under deliver. Rather go to Eastgate, much better service at the Eastgate House and Home. Menlyn, go get some notes from Eastgate House and Home, you have plenty to learn from them!
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20 September 2017
The treatment i got from Menlyn house n home yesterday was not right at all. All I want is my refund because they sold me a faulty product.
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13 June 2017
Staff need beter training. They are either disinterested or overbearing. Prices are high and sometimes feel a little erratic.
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19 March 2017
Very bad service i received from House and Home Menlyn. Everything went well when i was finalizing the purchase . I was told goods will be delivered on Saturday. Then on Saturday they were returned back to the warehouse and delivery postponed to Sunday. Suspended all the plans and waited for the delivery which never took place and no one bothered to contact me. I'm still waiting for the goods as i post the review.
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14 December 2016
Good customer services. Definitely going back to that store
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10 December 2016
Firstly I had to go look for someone in the appliances section to assist.how I wished I was a mystery shopper.
On the delivery day, the lady that assisted me said that they will deliver at 10:00 as they open the shop at 09:00. I couldn't get hold of them on the number printed on the receipt. Delivery came through 6 (six) hours later :@response / report this review -
05 October 2016
You are treated very well when you are buying something but when you try and return it - you have to sit there for over 30 minutes so they can complete their paperwork (which they do not need you to stick around for) just to be told that they can't pay you the money back because they have no cash even though it is their own rule to pay cash if payment was made with a voucher/debit card. They couldn't even offer me any solution except for returning to the store when they get cash - which could be in a week or a monthno ones knows. I suggested that they EFT me so I could just leave and get the Hell out of that place. I'm still waiting. it's been over 5 days.
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