Extremely disappointed in Browns, my engagement ring (princess cut trinity set) first the diamond was cracked and had to be replaced then on another occasion I lost a diamond and had the be replaced again! With my wedding band I’ve lost a diamond twice now that needed replacement. We have spent over R50 000 and will never in my life recommend Browns to any one!!!!
Client service detail great. However, expensive and feel of real 'design' missing.
Awesome staff in this shop! The lady working here is fantastic. Cleaned my wife's browns wedding ring and gave us good advice!
I always feel important at this store, their client service is legendary every time. Highly recommended.