The customer service is top notch that's what I will say 101%
On our way to Durban from St Lucia, we decided to stop for a breakfast, it was the worst mistake!!!!. We only ordered coffee and vegetarian breakfast, waited more than half an hour. The restaurant wasn't even busy, there were about 8 customers. Spoke to the manager who never got back to us. Needless to say I lost my appetite.
It was a great experience.
And the service was excellent
Good service and friendly staff. I do find however that at times, they do not keep their food dressing bottles filled up.
Mostly have a very pleasant time at Dros.
A restaurant offering sea food as well as steaks. It is next to the sea 🌊 while seated you are able to feel the sea breeze.
Excellent service and good views of port , yachts
LOVE the good and company. Service is great if you use the Waiter Simiso. Best waiter and best service as he is in the good industry for long.
Great food at reasonable prices. Service can be slow on a busier evening.
Was really good great food but you have to wait a little longer for it all the drinks you need has a safe place for kids to play I enjoyed it there
Great place on the harbour with one of the best kids areas I've seen. Food was perfect.
Great food. Great prices
Poor service, waited more than an hour for the food. The eisbein still had long hair on one side. Could not even bring the crayons, we had to go and fetched it ourselves. It was not busy and yet we have to wait so long.
The place is beautiful and cosy with the boats on the view. The service is wonderful and the food is delicious.
Beer was cold which was the only positive. I had the fish and prawn combo which was very disappointing. Prawns were grilled to hell, rice was luke warm and the tartar sauce was disguising - congealed like an egg white. Fish was also clearly microwaved like everything else. The chips were crystallized - also clearly frozen and reheated. Waitress was friendly and attentive which was another positive. Won't be back. The Dros franchise in Joburg is excellent - this one is letting the side down.
Waited extremely long for our meals even though the place was practically empty. Love the setup of the kids area and the outside play area is definitely a plus! Love the look and feel of the place and the food was not that bad although they do need to improve their customer service. Overall my kids had a good time in the play area.