I got my haircut with Luis and I am so happy with the result! You could tell that he put a lot of care into his work. I got exactly what I asked for!
The salon itself felt very safe. They took my temperature when we walked in and it wasn’t too crowded. Would highly recommend!
Victoria did an amazing job at correcting my hair color and giving me exactly what I wanted. She’s super skilled! Great customer service!
I’ve been going to Luis for about a year and a half and I always leave feeling good about myself. He’s never let me down so don’t hesitate to book an appointment with him! The entire staff always go above and beyond to make sure your visit is a pleasant one. Nothing but great things happening at XEX!
XEX demonstrated a welcome seriousness about customer service and safety. Recently, I was greeted by my stylist. He took both my and his temperature in a contact less manner. I was pleasantly surprised to see a full remodel of the salon with chairs/stations appropriately spaced for safety. I was offered a disposable mask as I was getting a color treatment and my stylist didn't want to risk getting color on my reusable mask. XEX has thought of everything and I doubt there is a safer place to get salon services. And the icing on the cake of safety was that I felt fantastic with beautiful color and a fresh cut. Well done, XEX! Your commitment to safety and quality are worth celebrating. Thank you!
Short pixie cuts are difficult to cut. Nina nails it every time tho. I look cute and feminine whenever I leave and she styles it in a way I can copy on my own. If you have short hair, you'll be in great hands here.
I found XEX on Groupon and was motivated to try it out based on all the good reviews.
I was matched with a stylist who I had a major communication problem with and was left with both a cut and color that I was incredibly disappointed and frustrated with.
I called the owner the next day and was matched with Luis, who was not only wonderful personally, but a great stylist! He was honest with me about what could be done to fix the cut (not much) and gave me tips on how to handle it while my hair grew out a bit. He also was able to fix the color. I'm now quite happy with my look and I will definitely be returning to Luis next time!
Props to the owner as well, for handling my dissatisfaction so smoothly, it was clear he really cared about the happiness of his clients.
In Chicago on business and decided to try this Salon. Big mistake. It is not an Aveda Salon, they just use the product. Worst highlight job ever. Even after she tried to fix it, made it worse. Now I have to get it redone. I would not recommend.
I've been going to David for several years and have never been disappointed. This is the best salon! Reasonable prices, great staff and convenient Loop location. I'm moving to California in a couple of years and know I won't find anything nearly as great.
I've been using them for 4+ years. I loved every haircut I've had there. Recommend David, Gary, and Nina.
Victoria gave me a great haircut. She spent a lot of time on my hair and communicated with me along the way to made sure it was something I was happy with. She has a good taste herself and considered how my hair type behaves afterwards and did not make it too short. I am very happy with my haircut. The price was a bit expensive (65$ for haircut and she did blow dry before final trimming) for my budget but I used their student discount which made it more affordable. The guy at the reception was not very friendly.
I'm an out of towner who walked in an hour before closing time. I was treated fabulously, and got one of the best haircuts of my adult life. Victoria was friendly and collaborative, gave good styling tips, and didn't make me feel like an idiot for not knowing exactly what I wanted. I'm seriously thinking about flying back to Chicago to see her again.
Best hair salon that I've been to in Chicago. Ask for David if he's available.
Luis is amazing. He did both my wedding makeup trial and the final product for the big day. He even stepped in to do my hair at the last minute. Really easy to work with and consultative. The salon is trendy and clean and it's even connected to the Renaissance hotel for those staying there.
Best hair salon in all of chicago. Have been going here for years and I will never stop. Thank you XEX!
I've been getting my hair cut here for 10 years. The service is top notch, the quality is even better. There's a collection of very talented stylists. Whatever you need, this place will deliver.
Victoria did an amazing job!!! I love my color and new haircut. Love the location of the salon and the pretty stained glass decoration.