Name: WM - Washington Transfer Station
Address: 15886 Gaston Rd, Washington, CA 95986, USA, US
Telephone: +1 530-274-2215

WM - Washington Transfer Station is a point of interest, located at 15886 Gaston Rd, Washington, CA 95986, USA. They can be contacted via phone at +1 530-274-2215, visit their website www.wm.com for more detailed information.

Location :

15886 Gaston Rd, Washington, CA 95986, USA

Contacts :

Added by Jopie, at 11 December 2022

Monday 8:30 AM – 12:00 PM, 12:30 – 4:30 PM
Tuesday 8:30 AM – 12:00 PM, 12:30 – 4:30 PM
Wednesday Closed
Thursday Closed
Friday 8:30 AM – 12:00 PM, 12:30 – 4:30 PM
Saturday 8:30 AM – 12:00 PM, 12:30 – 4:30 PM
Sunday 8:30 AM – 12:00 PM, 12:30 –?

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Anonymous

07 June 2023

When things work well at WM it’s great. When there is a problem, they spend an enormous amount of energy trying to placate the customer without resolving the issue. They have gone as far as to claim corporate has told them not to issue credits for missed services. If your pickup is missed you may have to make multiple calls to resolve, each with a hold time that can easily last 45-90 minutes. Good chance your call will disconnect while you are waiting or speaking with a rep. In our area customers have had to learn who at the county handles the contract, and we keep his number handy.
Anonymous

24 May 2023

Repeated calls to WM customer service resulted in no action in the field. It took WEEKS for the extra recycling can we ordered to finally get dropped, and when it was finally dropped off, they dropped off (2) recycling cans. There were legitimate service interruptions due to weather this winter, however, WM continued to skip pickups, claiming "weather delay" (and it was sunny). I would happily sign a petition to replace Waste Management with Green Waste, or just about any other provider. Monopolies give consumers little choice, particularly in Nevada County.
Anonymous

04 April 2023

The following was written last year but nothing has changed so I will not re edit. Nevada county supervisors should reconsider vendors for trash in the area.

"Your regional phone line is a scam with scripted torts of "driver reports can not out" every time. I always have can out and different drivers simply dont know the route and drive up 300 feet for last two cans around the corner. Local office at Loma Rica Grass Valley wont take calls or permit office entry. You say after using your website message service that you will return. You dont. You say after rep phone call you will return, but after two calls in 3 days, you dont. You cannot connect me with a supervisor because phone help line is not allowed. The more complaints I write, the less service I get, all of which is prepaid. Your driver reported can not out this am, but has been out for 4 days, ravaged by bear twice again since Tuesday pickup day, and picked up by me 3 times this week. Pickup site has not changed in over 5 yrs but your drivers change all the time and do not know the route. This is a regrettable monopoly with NO oversight"
Anonymous

15 March 2023

Terribly inconsistent. Sometime they don’t even show up on their scheduled pick up day and then get notifications saying they will pick up few days later and still no one shows up. It has been 3 weeks before our trash got picked up. Service should be free at that point. Disgusted with this organization. If there was another option for trash service, I would gladly take it in a heartbeat.
Anonymous

18 December 2022

Almost every week I’ve had to contact WM about missed pickups. Either it’s yard waste not being picked up when scheduled or it’s recycling. Garbage is not what I should have concerns about on a weekly basis but here it is to the point where I’ve installed surveillance cameras just to see if the garbage is being picked up weekly.