Fellows got right on me to unload,took about hour and I was rolling again.
They want you to pay all of the bill when they don't pick up all of the trash. This happened 2 weeks in a row. 1st time is a mistake 2nd time you're forming a pattern. The 1st time it happened I called made a complaint and was assured someone will call me backit never happened. This week I try to call and get stuck in a loop with the automated system, then someone keeps answering and placing me right back on hold. Very poor service and even worse customer service. If it happens next week I will be reaching out to the news outlets.
Terrible service! The people are incredibly disrespectful.
Horrible! The website states that they are open till 5, but in reality they are only open till 4 for residential. Then they charge you an astronomical $98 dollars. That is their rate no matter how small the load is. Find somewhere else to go. They are robbing people.
Per their website they close at 5pm. I got there at 4:10pm and the lady says they close at 4pm to the public. She also stated that it was on their website. I looked also over the website and no where does it show they close early to the public. She also told me that they open at 5:00 am to the public and the website says 7:30a. Please call and make sure of the times before taking off work early, to then drive 45mins/1hr out just to say they are closed. RIDICULOUS!!!