Above and beyond, customer service is #1. We have been banking with them since we dropped Key Bank 0 effort from KEY. NEW BANK in Ferndale is what we needed. Cant say enough with all their help. Bravo Zulu, on a job. Well. DONE!!!
Always have good experiences at this branch!! Customer service is excellent and it never seems too busy.
We have been banking with WECU since 2007. Very pleased with the service. We have used WECU for muliptle types of banking transactions and have had great experiences all around.
This branch has been excellent through the years. They have always been prompt, courteous, and skilled for all my banking needs!
Staffs are good but other services such as online banking and transaction update is very slow if compared with other banks. I called online customer care for assistance as my debit card is not working neither my online banking transfer services and service representative told me to visit or call my financial institution on business hours as she is not able to view my account information on her system. It’s Saturday and I’m struck. Now thinking of moving my account to other bankers and not WECU. I strongly don’t recommend WECU if you like to view and make transactions online from your account and not visiting the bank.
Felt like we were important enough. In the middle of helping us with our childs savings account, another worker walked in with information on ANOTHER customer. The lady assisting us dropped what she was doing with, and started with the other customers request.
Best loan rates, sub par banking app. Great atmosphere, open later for working people.
Not the fastest bank ever, but usually pretty friendly and helpful once you're past the line.
My Familys Bank, myself I, m old fashion .I still bury my money with no interest. ..☺😆😉😄😲😛
Beautiful facility, incredible staff, this is why I Bank here!