The staff are exceptionally friendly and professional in their interactions. The service department is very friendly and upfront in regards to what options are available. The staff are quick and efficient in servicing your vehicle. Great experience.
Philip (Service Advisor) was courteous and professional, and worked around my timeline; work completed perfectly and on time; car washed before returning it to me.
Daniel Garza was the most accommodating and personable salesman I have ever had the pleasure of meeting. He was knowledgeable in answering my questions, he went the extra mile to ensure I felt confident in the buying process. His attention to detail is refreshing.
The facility is clean and welcoming, this dealership really knows how to make the customer feel VIP.
This was the most pleasant car shopping experience I have ever had. Lauren Dennis was so helpful, patient and kind. It was so nice to finally find an honest dealership willing to work with me to find the perfect car at a great price.
Lauren Dennis was an amazing sales person. I had in mind what I wanted in all the bells and whistles and then there was the priceShe never gave up looking and checking in with me. She never was pushy and she listened to me. I got a great car for a great price. Great professional sales in that girl. She is for sure the best I've ever worked with.
I can't tell you how refreshing it is to work with a dealership who puts their customers needs before their sales quota. What top notch customer service. Our sales associate, Miguel Hernandez, made our experience such a success. Integrity, vast car knowledge down right best the salesman we've ever worked with. Miguel listened to our needs and wants. Thank you for making this transaction so seamless.
I just want to say finding a car can be stressful and difficult. When we came to Volvo of San Antonio we were greeted right away from a very helpful and knowledgeable gentlemen named Daniel Lozano. He was polite and to the point. He was not pushy, rude, and you could tell this guy had a moral compass which is important to me. We told him what we wanted and he helped us come to a compromise that was realistic. His manager Mike at first was very "set in his ways" but in the end he went above and beyond for us, the kind of customer service I didn't think existed in a car dealership. I am happy to say this company earned 5 stars. Even the finance guy Stephen was impeccable. We didn't have one problem with this place. From the outstanding sales guy, to the manager Mike, to the finance guy Stephen, this was the best car experience I have ever had with a car dealership.
Exceptional service every time! I can count on being totally taken care of when receiving vehicle service at Volvo of San Antonio. Everyone is always smiling and I feel like I'm the only customer they are waiting on. They bend over backwards to make sure the services are completed on time and do a great job communicating with me. I love and appreciate the 'loaner' service that they offer, as I have a busy work schedule with two bustling kiddos that keep me occupied. While I try to pickup my vehicle the same day, it's nice to have the convenience of the loaner vehicle in case my schedule is interrupted. Thanks Volvo of San Antonio for all you do!
First time in our lives we enjoyed car shopping, mostly thanks to David Mora - very polite, personable and enjoyable young man who worked all day to get us into the right car at the right price. His service after the sale has also been excellent, as has the dealers. Couldn't be happier with our experience here.
I had an amazing experience with buying my car. I was just in a car accident and 7 months pregnant. So I was doing a lot of searching online. I called a couple of other dealerships and they wanted me to go in. But when I called Volvo, I spoke with David. Instead of having me go down there, he started asking me questions about me and my family. What i wanted in a vehicle. So I explained what I wanted. I told him I wasn't interested in a Volvo, but I was looking at their used selection. He never once tried to sell me one, instead he started to go over what were the key things I was looking for. We came across a Nissan Rogue and I instantly fell in love with it. It had everything I wanted. The price range was were I wanted to be and my monthly payments. Needless to say i really appreciate the effort David put into understanding what i needed and not was best for him. Thank you for going the extra mile. I really love my new car.
I purchased a 2017 Volvo S60 several days ago.
The entire team was friendly & courteous. I thought it was sheer coincidence that every time I got close to the door a rep was there to open it for me. The reps work well as a team & they were doing it for other clients too. That's what I call great customer service at the door.
Our Sales Rep Danny Garza did a great job showing my wife & I a vehicle that was in our price range. He was very attentive & knew his inventory well. The test drive came with details of the bells & whistles of that particular vehicle. I would highly recommend him to all my friends & family and anyone reading this review. Steven Arters in financing also did a great job. He made the signing of our new vehicle quick & easy. I've purchased many different vehicles from other makes/models. I would highly recommend this dealership for their outstanding client service from door to floor.
Volvo of San Antonio is a great dealership. The staff is incredibly friendly, efficient and professional. My most recent experience with Philip was fantastic. He was super helpful and even installed my windshield wipers for me. Rocco, another great member of Volvo's staff, once sourced a car charger for me (free of charge) when I was having trouble finding a car charger that was compatible. He even had the charger shipped to my home. That is superior client service! I would highly recommend purchasing a car from this dealership and using their service department too. I've only had good experiences with Volvo of San Antonio. I feel very confident they run a good business and retain loyal customers like myself with their high level of competence and excellent caliber customer service skills.