The Woodhouse Day Spa - San Antonio - Quarry

Location :

255 E Basse Rd, San Antonio, TX 78209, USA
Added by Jopie, at 04 July 2012

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• Blake Barnes

  03 November 2017

  This place is simply amazing and very inexpensive. The staff is very friendly and place is very clean

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• Beverly Morrell

  04 September 2017

  Pedicure was Great!!!
  Massage on the feet & legs were the BEST!!!! The rest was great too. I love Woodhouse too.
  Becky was the one that did my pedicure & had her last time too. I had a 80 min massage with Valari & it was good.

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• Laura Del Toro

  07 May 2017

  Everything about the services here is basic but a gorgeous designed spa. They charge you extreme amount and a basic facial is treated like 30 facial. The spa misses the concept that their basic facial should go above and beyond if they want to claim to be a high end spa with high end prices. I complained and all they did was offer me to pay again excessive price. I'd rather go to another spa who values proper skincare at no matter the level of facial. Very disappointing

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• Ana Cristina

  25 April 2017

  Everything about it was basic. The lady who gave me a pedicure was lovely, but the pedicure was plain. The ceiling above the nail area is covered in dust, which makes it very difficult to relax. Way too expensive for such an average experience. Save your money.

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• Amy Dean

  15 January 2016

  Very disappointed. I've been coming to Woodhouse Day Spa for many years and have never had a bad experience until now. I was unable to book the neck, back and shoulder massage online so I had to call. I scheduled that and the lavender scalp massage. However, that's not what I received. And when I called and asked about it, they said I scheduled a lavender Swedish massage, which I would never do. I don't know if the woman who booked my appointment entered it in wrong, but I did not get what I paid and asked for. Along with this, it was a very generic massage, and I honestly could not wait for it to end.
  When I talked to the manager about maybe somehow them fixing this issue, it more seemed as if I misspoke and booked the wrong thing. Very disappointed. Very very disappointed.

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• Anj Rajani

  10 June 2014

  I have gone to this spa for 3 years, but the last experience will be my last visit for this location. I also wrote to corporate to give them a chance to reply, now a week later with no call back. I will let you decide based on my review, but for me, they don't deserve my hard earned money.
  
  I had a baby 7 months ago, so I was really looking forward to some relaxation. As I walked in, there were about 5 to 6 very large black bugs, looked like roaches, but they are beetle bugs, just wandering around the lobby. They receptionist was nonchalant saying they are in season and won't be upstairs. Well that wasn't the truth. After my treatment, I went to shower and there's one walking along the side. So I'm anxiously watching this thing the whole time. Is this the experience that I came here for, that I paid a higher price for? Would you?
  
  This is a spa, it is designed for relaxation. You cannot have bugs walking around and then make excuses when your guests comment on it. Train your staff.
  
  I check out and told them honestly when they asked, that I was not satisfied with the experience this time. The girl just said oh sorry as she charged my card. Didn't seem very genuine, and now after not getting a response from Corporate, I know that this company is ok with mediocrity and poor customer service. No effort to ensure the customer would come back. I am not even suggesting monetary, but something? No apology from the top, no hey how about a 20% off coupon or something?
  
  So I left, and decided to check out the Cali pizza kitchen and Ann Taylor store on either side of the spa (retail strip mall). Guess What? No bugs to be seen. Imagine that. They must have wanted a facial.
  
  I am just one person, so this won't make a dent for WDS, and that's fine too. If this is a professional establishment, they sure did everything that day to prove otherwise.

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• Bryn Harrington

  11 July 2012

  I have had facials and a massage at this location. Both were really fantastic, and I would definitely go again for a special occasion.
  
  However, I was a little turned off by how they push the merchandise here. I understand they need to make a commission, but I didn't like feeling pressure to spend even more money after an expensive treatment.

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