Name: Vision Collision
Address: 1500 Haslett Rd, Haslett, MI 48840, USA, US
Telephone: +1 517-339-7704

Vision Collision is a car repair, located at 1500 Haslett Rd, Haslett, MI 48840, USA. They can be contacted via phone at +1 517-339-7704, visit their website www.collision.vision for more detailed information.

Location :

1500 Haslett Rd, Haslett, MI 48840, USA

Contacts :

Added by Jopie, at 31 January 2016

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

Add email
Add business description
Add Social Media
Add Products and Services

Anonymous

01 December 2017

I leave very few reviews but when places deserve 5 stars I make sure to go out of my way. I've never need an auto repair before but my 2015 Honda Civic was rear-ended recently and the back of the car was severely messed up. I called Vision and had my car in the shop for 2 weeks, they called me every couple of days with updates making sure I was well informed and did 99% of the work for me with the insurance company. The work was great I cannot even tell there was damage and the shop feels more like a family then a business. Very professional and honest. Absolutely will do business with these guys again. Thank you Ryan and Chris!
Anonymous

22 October 2017

They set the parking brake for no apparent reason on an older vehicle. This led to the brakes seizing, though the pedal had been released prior to driving. They refused to even assist a stranded customer. Rude and unprofessional acting.

UPDATE:
Based on the level of condescension in the response below, anyone should be able to judge for themselves what to expect from this company (or at least this branch). It really demonstrates how this situation was treated from the beginning.

A couple of corrections to the misleading response is needed. First, and foremost, assistance was absolutely denied. The vehicle was picked up and within a few minutes it was disabled. It was less than two miles from the shop. The call for assistance was met with rudeness and an immediate launch into a blame game by the company. Assistance was denied and a statement to the effect that that wasn't their problem was made. Just a little common decency would have gone a long way. The statement regarding "finger pointing and entitlement" never entered the scenario, as the response suggested. However, in retrospect, they seemed like they already knew there was a problem. They were extremely quick in diagnosing the problem over the phone and deciding who to blame. Makes you wonder..

The second correction has to do with the odd statement regarding the relationship between a manual transmission and brake lines. They're different and independent systems with different functions and not directly connected in any meaningful fashion, as it relates to this discourse. I'm not sure what point was being made. The applying of the emergency brake most definitely and directly led to the seizing up. It's a 17 year old vehicle that has spent it's entire life in Michigan. A professional vehicle service operation should at the very least suspect there might be a potential problem applying an emergency brake on a vehicle that old. Quoting manufacturer recommendations looks less like a defense and more like a dodge.
Anonymous

02 March 2017

Fast, efficient service. Kept me up to date throughout the whole repair process.
Anonymous

15 January 2017

Worst customer service I have ever had. Took them 3 times to fix it properly. 2 months later my bumper is loose. Pulled over by the cops because they did not correctly fix my tail light.
Anonymous

14 October 2016

I had an unexpected collision with a deer that did quite a bit of damage. I have worked quite a bit with Vision Tire and Auto and they recommended Vision Collision! After two weeks in the shop my car looks amazing! They did an excellent job on the outside and even cleaned the inside! And the icing on the cake was having it delivered to me right to my driveway! What service! Highly recommend!
Anonymous

07 April 2016

I had a great experience with vision collision. I was rear ended and was dragging my feet getting my bumper fixed, I was expecting it to be a big pain in my butt. They made everything very easy. When they were shuttling me home I realized I had left my home keys in my car, crap! They were so nice about it and drove me back to get them like it was no big deal. They were also very accommodating with getting my car back to me!
Anonymous

07 February 2016

Excellent service, excellent result. In mid-January 2016, I took my car to Vision Collision-Haslett for body work following a minor accident. Cody Knauff greeted me and my husband, obtained the necessary information from us and inspected my vehicle, listened and responded to our concerns, and was in all respects very professional. He provided a cost estimate for the job and said they'd need my car for approximately 3 days. Both the cost and time estimates were spot on. When they were finished with my car, it looked brand new. They also returned it washed AND detailed, which was an unexpected but very nice surprise. I could not be more satisfied with the experience and wouldn't hesitate to recommend them. My thanks to the folks at Vision Collision-Haslett, including Derek Guenther and his paint team, for such excellent work.