Very good experience! Shawn & Tim were very persistent! This is my second Nissan Altima from Vaden Nissan Savannah.
Fantastic car shopping experience. No hard selling here. Our salesperson, Abbey was helpful and knowledgable which made it easy when deciding to lease our car. The service dept is courteous and makes every effort to get you in and out as quick as possible.
Would definitely recommend.
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Took a whole day to have them tell my daughter no. This was her first car buying experience. So much for Vaden's commercials about being able to finance anyone.
I’m not the kind of person to take the time out of my day to write a negative review but this place wasted 5 hours of my time . I sat down with one of the car sales reps and she was pleasantly trying to screw me over with the price and financing . I have good credit and an almost new car with 20,000 miles on it . I just wanted to trade up for a larger vehicle . Once I confronted her about trying to oversell me the car she got angry and started to insult not only me but my vehicle. Over all it was a terrible experience with horrible customer service . I wouldn’t recommend this store at all.
Do yourself a favor and go somewhere else. Not only will you be treated with more respect but you’ll save . I found the same car for 5,000$ less with upgrades.
I was traveling through Georgia when my Nissan broke down. Vaden got me back on the road in a few hours and saved my vacation
They are the Best! Thanks for everything!
Very great experience purchasing a used vehicle. The sale and service was excellent. Thank you.
wanted to give a 5 star rating for this operation, I wanted to recognize by name David in parts and Lavon (one of the service techs) they both went above and beyond to help me when I was under a tight time frame. Thanks guys!
I bought a car here during the holidays of 2016. I got a 2016 Nissan Versa. It was a special edition and I love it so much! I also love the service department here! They are always super friendly and help me with everything.
I was given an appointment with someone at the end of my workday. I arrived and sat for 30 minutes and not a sole bothered to help me. I don't even know if I was even given the right name.
I bought my car from Stokes Beaufort the next day with Shawn Heyward and he was the absolute best! Ready, waiting, and told me what to have in advance. I even communicated by text and email if I forgot something. I closed in a day with my test drive. He and the dealership followed up by phone and mail for weeks to check up on my family to ensure the vehicle was up to our standards. Now that's Service!
I reached out to Vaden Nissan of Savannah on a Saturday about a 2016 Frontier I was interested in. I was asked about coming in for a test drive by a manager and I said I could probably be there Sunday (the next day). Sunday I called and talked to the same manager and said I would definitely be there in an hour to test drive the Frontier I was interested in. When I arrived at Nissan I stood in the lobby being ignored until I finally asked someone for the person I had talked to. A salesman came out to help me. After taking care of the preliminary items he said he would go get the truck. Ten minutes later he came out and said the truck is not there and is not in the inventory.
I took 2 and a half hours out of my Sunday to do business with Vaden Nissan of Savannah and not only did they falsely advertise that they had the truck on the internet but the manager (or somebody) was too lazy to even confirm that the truck was there knowing that I was on my way to test drive the vehicle.
This was grossly unprofessional and totally inexcusable.
If there was anything lower that I could've given, I wouldve. Purchased vehicle from this dealership and had it for 3 days and thus far has been in the shop for two weeks. Dealership will not take ownership in rectifying issue nor is concerned that I am without a car after trading my previous car into them
We spoke to Connel on the phone and made it very clear that we only wanted to drive to Savannah IF my daughter would qualify for a car. He ran her credit and said she was preapproved, made an appointment to meet with us and we went from there. We got to the dealer and things went down hill. We were told Connel doesnt talk to customers and make deals. They tried to force my daughter to look at new car after we said looking for used. Final insult they tried to have us test drive a car way too small and I ended up tweaking my back getting in. Do NOT trust these people!!! We left and will never recommend this location
Bill was the best. He helped a lot, and he did it really quickly. Thank you Bill. Oh and he even picked my cat up from my job and took it back to Nissan to get it tinted. That so awesome of him.
Service appointment: 930 December 19 2016. The time estimate for the scheduled appointment was 90 minutes. The service rep promised to come out and give me a estimate based on an additional recall we didn't know about. No one came out, the rep was informed at the beginning that we had to leave by 1230 to pick up our son. We also asked to have our windshield wipers replaced, didn't happen. The only reason we left at 1230 was because my husband told them to stop. It was a huge waste of our time and a complete disregard for our time. We are seriously considering taking our business elsewhere if this is how they treat their customers.