While living in Monterey this was our preferred spot for our animals. The staff was friendly, accommodating and they knew us by name every time we came in with our dogs. They treated our pups so good. We had the honor of getting to know all the vets there. They made themselves readily available. We had to go through the process of getting a pet passport for both dogs to move overseas-- and Angelique assisted us-- she was knowledgable, thorough and made the process painless.She let us know everything 7 months ahead of time, came up with a game plan for us, did research and got us in and out of the health inspection with ZERO problems. I would highly recommend VCA-- I would most definitely come back to them if we get back to the Monterey area again!
Horribly inept. Took my cat because of a wound on the bottom of her foot. Had taken her two times before because of skin lesions on her chin. (They said don't know how to cure that) They did nothing. Kept feeling her stomach and I said "that's not her foot". Took her in the back room and cut her toenails (which I had asked originally) then said you're done. Charged $186 and did absolutely nothing about her foot. No ointment no instructions nothing. They did manage to cut off her wiskers at the previous visit. Clearly by accident?!? 😡 I brought her home applied Neosporin and a bandage and it's looking better. They had hinted about a cancerous ulceration and wanted to run blood tests. 😳 Unclean, overcrowded, noisy, no air and just an awful experience. Never again.
Ocean View is just FANTASTIC! The staff is extremely kind and kind hearted. Always get the best possible service from them. They are totally dedicated to the health and well being of your pet, yet totally understand the financial realities that affect your decisions.
Dr. Sharp, Dr. Powers and Dr. Staff are the doctors we have dealt with the most, and all three are just totally beyond description in their awesomeness. Dr. Powers directly saved K9 Echo's life when we first got her. She was able to treat a intestinal blockage from an insane worm infection without surgery! Dr. Sharp took excellent care of K9 Bravo when he was extremely wounded. These three just LOVE all the animals they see, and make us feel special when we are their focus.
The Doctors and staff all work very hard to ensure you and your pet get what is needed in the most cost effective way possible. I'll never see another vet as long as I live here.
The office is filled with knowledge and friendly staff and veterinarians. We were always about to get in quickly when scheduling appointments. The office and exam rooms are very clean. Their prices are very competitive for the area.
They're so kind and helpful; as first time dog parents, we probably ask a lot of dumb questions but they're always patient, supportive, and good with our puppies. Love all the doctors and nurses we have encountered here.
DO NOT GO TO DR. FENSTERMAKER! Overall a good vet office but make a point not to see her. We waited over an hour even though we had an appointment and she rushed us through the visit. She seemed oblivious to the fact that my dog was going blind despite it being extremely obvious. She didn't even look at her eyes or refer us to an optometrist. We went in due to my dog shaking and her diagnosis was that it was due to her teeth despite the fact our dog indicated no signs of pain. We were aware the teeth were a problem but visited specifically due to her shaking. She recommended a tooth cleaning/extraction which we proceeded with despite it being expensive and us being very nervous about anesthesia because our dog is 14. We trusted her, big mistake. After the procedure our dog continued to shake and her vision quickly worsened to the point she went completely blind. When I called the office in tears SHE HUNG UP ON ME!!
The rest of the office is very kind and seems genuinely concerned with the well being of your dog. I wish I could give them a better rating but I am utterly surprised by Dr. F's lack of professionalism.
Update - We went to an optometrist and there is nothing they can do to help. The cause of her blindness is likely neurological (dementia, stroke, brain tumor, etc.) and it's very possible the anesthesia made it worse. Our dog no longer folllws me everywhere, she doesn't get excited to see us, she constantly walks into walls, walks in circles and gets stuck in small places. It is absolutely heartbreaking. Again, I cannot emphasize enough DO NOT GO TO DR. FENSTERMAKER!! She made a horrible recommendation after a rush visit and couldn't care less when I called. She is a heartless, soulless, terrible person and should not work on animals aka our little babies.
Update- We went to an optometrist and there is nothing they can do to restore our dogs vision. The cause is likely something neurological (dementia, stroke, brain tumor, etc.) and it is likely the anesthesia made it worse. I cannot emphasize this enough, DO NOT GO TO DR. FENSTERMAKER. She made a rush decision that was horrifically wrong and couldn't care less when I called. She is a heartless, soulless, terrible person and should not work with animals aka our little babies.