Name: Uno Pizzeria & Grill
Address: 10300 Little Patuxent Pkwy, Columbia, MD 21044, USA, US
Telephone: +1 410-964-9945

Uno Pizzeria & Grill is a restaurant, located at 10300 Little Patuxent Pkwy, Columbia, MD 21044, USA. They can be contacted via phone at +1 410-964-9945, visit their website www.unos.com for more detailed information.

Location :

10300 Little Patuxent Pkwy, Columbia, MD 21044, USA

Contacts :

Added by Jopie, at 03 December 2016

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Anonymous

22 February 2017

Great place to eat in columbia my sever was excellent even though he was dealing with other people that were tough to deal with.. jacob was a excellent sever..
Anonymous

07 February 2017

PLEASE LOOK UP UPDATE BELOW!!!! Manager called and she was on it! thank you LT (Didnt want to post your name LOL)

ON January 27th.. My fiancee and I drove from my home in Baltimore to go to the UNOS in Columbia. When we first arrived I was very disappointed that people were not even being seated. No one was greeting customers by the door. Us and another party begin to find our own seats. After that it took another 20 minutes for someone to recognize us after the same three servers would walk pass. Mind it was not a busy time as we came around 8:50ish

After someone did come over he was polite and apologized. We ordered our watered down drinks, a small starter and our food. On the starter plate we had mozzarella sticks and when i asked for the marinara sauce he said "we are closing so we put it away!!" AT 9pm??? when they close at 1am???
then the game system that sits on the table was off, the server had said they took out the battery because "they were closing" again I remind you its 9pm!!!

Now about the food
the pizza was super dry and rushed! I will never visit this location again! I never had any issues with the harbor and I am very upset with the service!

update! The Manager called me and was VERY VERY Polite! she was concerned and I appreciate her taking the time to call me and chat about what happened. Thank yous so much! we will give it another shot!!!
Anonymous

27 January 2017

I just stopped in at the bar for drinks and a bite to eat with a coworker and had a pleasant experience. Nothing over the top but my drinks stay filled and my food didn't take long and came out hot . I Would definitely come back.
Anonymous

26 January 2017

Great food, reasonable prices and great service! (Rachel, at the bar, was extremely attentive, courteous and prompt! ).
Thank you UNOs

Back again and being attended to by my favorites bartender, Rachel (always wearing a smile!)
Anonymous

10 December 2016

It's very unusual that I experience bad customer service, but when I do I make sure to report it. I have worked in the customer service industry so understand how vital it is.

My wife and I and 2 daughters decided to dine at UNOs in Columbia, MD (#731) on Friday, December 9. When we decided to pay our check we used the zoisk at the table. I paid it with credit card added tip and selected to print receipt. The machine either jammed or was out of paper so nothing printed. I asked our waiter if he could please print a copy for my records and he said he would. 15-20 minutes went by and I finally saw him again and asked if he was able to print it as we were ready to leave. He said he would be right back with it. Another 8 minutes went by and he still did not bring it. I asked for a manager - (I did not get her name), but she appeared to have a problem printing or finding my transaction in her computer so decided to print another check and told me that I did not pay yet. I explained that I did - and again had to wait for her for another 10 minutes (at this point my wife and I and 2 toddler girls had been standing with our coats on). We waited for literally over 40 minutes for this ordeal. They finally found the receipt that showed I DID pay the check (after trying to get me to pay it again) and then said "you're free to leave." No apology or kindness from any manager when they clearly messed this up and kept us standing and waiting.

Very disappointing to not be treated well as a customer. I will not be back to this location and am looking into contacting the district manager and then corporate offices to address this.