U-Haul of Santa Barbara

Location :

4417 Hollister Ave, Santa Barbara, CA 93110, USA
Added by Jopie, at 15 October 2016

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• Sandy Stinson

  12 September 2017

  They have lots of boxes and other moving supplies available. Also - when you reserve a truck - they actually keep and honor the reservation.

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• Nina Bingham

  10 September 2017

  The atmosphere at this place is calm and they make the process easy. Rented several times from them and had no problems and only positive experiences.

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• Valerie Rodriguez

  03 September 2017

  Just amazing people to work with and made our moving easy! Their equipment is newer and trucks are very comfortable. THANK YOU!!!

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• Rachel Winter

  31 August 2017

  Wow - it doesn't get worse than this. I walk in, and two guys are working. One is just sitting on his phone. The other greets me, and asks for my information. I was fifteen minutes early, and so he said I couldn't have "my" truck because it wasn't there yet, even though there were CLEARLY two keys behind him for the truck size I ordered. He told me I would have to wait until "my" truck came back. I asked if I could just have one of those trucks instead, and he said no, and told me to wait. Ten minutes later, he says that my truck is late, so he'll give me a different one. Almost like I had just come up with that idea moments before! Wasting my time! The truck was fine, but the staff is rude, stupid, and inconsiderate. Would not recommend.

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• Joseph Frizzell

  20 July 2017

  They know what they are doing and don't try and screw you over or anything but they are just like every other small uhaul place. Not enough people. You pretty much need to expect to wait in line for a bit. If they maybe hire a couple more workers and get one more computer, maybe they would deserve more stars.

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• Aubrey Carr

  19 June 2017

  The customer service was AWEFUL. The day I was suppose to pick up my rental, they called and said it wasn't available. They didn't offer any solutions until I suggested some, then they wrongly charged my card. The lock on the back of the truck wasn't provided. Every time I called them, they would take my number down and promise a call back, but surprise, no one called me back. To top it all off, they over charged me $60 after they already overcharged my rate. This location is horrible and I wouldn't recommend it.

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• Pedro Paz

  16 June 2017

  They are little slow especially if they have a number of customers. Sort of expect it when you are dealing with truck rentals. However, if you are just there to buy packing materials then they really should just have aline for that.

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• Randy Wilson

  21 May 2017

  Basic, efficient, friendly. Also fills propane tanks at good prices and service.

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• Jesse Zepeda

  08 March 2017

  Great service, friendly people. Get in, get out, not to much of a wait

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• Robert Krohn

  07 February 2017

  Its a uhaul.. I got a truck, moved, and returned it no problems. Service was slow, the online reservation wasn't ready on time for pickup, return inspection was snail paced.

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• Brett Furst

  22 October 2016

  Probably as good as any U-Haul can be. The truck we rented was fine, not super clean but functional. They were nice with us coming in late and didn't charge.

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