Couldn't be happier. Got a great deal on a guitar!! Excellent customer service. Very knowledgeable staff.
Great company, they have not only excellent service but they also do fantastic repair jobs. I'd recommend them to any musician
Good customer service.
Every time I come in to this place they are friendly, attentive (but not pushy), and a huge help when making decisions on gear. One of the things I love is if one person doesn't know the answer to a question they don't try to make one up. They ask other employees. Teamwork makes the dream work.
All the guys here are great, very knowledgeable and friendly. Jeremy especially. If he tells you to buy a Gibson, do it.
The staff are very helpful and eager to help you . I also shop at their Thousand Oaks store sometimes and they are also very friendly and helpful . I n fact I purchased a Fender Mandolin from the one at theirThousand Oaks store .
love this place! they have great prices and a wide variety of guitars to choose from. Their staff is great too! I live in ventura and come here all the time. definitely check them out!
Disappointed with the service I received. Purchased two Taylor GS Minis and other guitars there recently. Had to get an adjustment for buzzing on my GS Mini..What I got back was an out of tune guitar with my action worse than before. Yes, they stopped the buzzing but gave me back a guitar than any guitarist would say is not set up properly.
Update: Manager called me and offered to fix the situation. Id consider this good customer service so they get 2 more stars