Name: U-Haul Moving & Storage at South East St
Address: 4011 S East St, Indianapolis, IN 46227, United States, US
Telephone: +1 317-787-6368

U-Haul Moving & Storage at South East St is a moving company, located at 4011 S East St, Indianapolis, IN 46227, United States. They can be contacted via phone at +1 317-787-6368, visit their website www.uhaul.com for more detailed information.

Location :

4011 S East St, Indianapolis, IN 46227

Contacts :

Added by Jopie, at 11 February 2017

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 8:00 PM
Saturday 7:00 AM – 7:00 PM
Sunday 9:00 AM – 5:00 PM

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Bethany Smith

28 November 2017

I ordered a 10 inch van and go to pick it up and made reservations online ans someone else has my truck. All they could do for me was make me request another truck online all that was left was a 20 inch which I was charged 73 and some change for. I should only be charged for the truck I first made reservations for which was the 10 inch truck 19.95 plus millage. And if i made reservations online how did they give my truck to someone else don't you have to show order number or license. now I have 4 pending 37,50 overdraft fees in my account because of them and they say a manager might call that they have 24hrs to call back i called yesterday and still haven't heard anything they better fix my bank return my money and i should only be charged for the 1ST TRUCK I RESERVED. If they don't correct this I will no longer use or recommend u haul to a soul

would give no stars but wouldn't allow me
J Ellen Franklin

11 September 2017

Hanna & East Street staff polite, efficient and very helpful. In and out in less than 10 minutes.
Robin Alexander

11 September 2017

The people we're very nice. The trucks are in working order and clean
Jamie Haddix

07 July 2017

Very rude customer service. There was a long line in which I had no issues waiting in however the cashier was rude and spoke to customers in a degrading tone. I was willing to purchase a moving truck for when I was scheduled to move out of town however I will not be using this location due to the rude customer service.
Caitlin Mackie

17 June 2017

I will never come to this U-Haul again. I would rather drive half an hour out of my way then to have to go to this business. I love the U-Haul store and all of its supplies however the service at this particular location is completely unacceptable. I stood in line for over 20 minutes and there was one person checking people out. And he only checked out one other person in that 20 minutes. It was 5 on a Friday which I'm sure is a high demand time seeing as how there were 10 people in line. Never again. this place needs some retraining and restructuring
Patrick Bushnell

11 May 2017

Friendly staff and pretty convenient location. Definitely would do business with again.
Lisa Sipes

27 March 2017

I'd like to give them negative 5 stars if I could. I had a reservation to get a trailer hitch put on my car on Saturday and to rent a Trailer. I showed up at the store no more than a half an hour after making the reservation, and was told the guy who puts on the hitches left already, and there won't be anyone else there to do it till Tuesday! I was told they were too busy to call me to cancel!!! I guess they don't care if I'm busy or not, and certainly they are not worried about WASTING MY TIME!
Then I called two other u-haul's, one got all my information and we got disconnected, never did get back in touch with them, they take your number to call you back if you get disconnected, but they didn't! The other one I called said they'd have a manager call, but didn't. I have never experienced such unprofessional rude service ever!
Alexandra Nn Harris

06 March 2017

Had some issues paying our storage and it ended up being an error on there end. But we received the best customer service we have ever had ANYWHERE. the manager of this store is amazing and goes above and beyond! I'm suprised by all of the bad reviews on here honestly. We came in stressed and worried about how to get the issue resolved and left happy and laughing that we were even worried about it in the first place. My husband and I have a couple storage units with them and because of the error they waived the fees, gave us a free month, and apologized for the inconvenience. We watched in line as she took care of other customers and everyone left with a smile. If anyone ever has an issue just call the manager I know she will make it right! Still can't believe how easy she made everything and how kind she was the entire time. Its hard to find good customer service these days but this manager has perfected it! Now I can rest easy knowing our stuff is safe, secure, and any issue will be resolved. Thanks again!! :)
Rebecca Finkelstein

02 March 2017

Never return a U-HAUL here after hours - not without taking a picture of the odometer and gas meter. They WILL charge you for gas even when you put in more than what you were left with when you took the vehicle. General manager never got back to me. Never coming here again.
Amanda Lufcy

18 February 2017

Best price on refilling your propane tank for your BBQ grill. Don't waste time and money doing it at the grocery store where they will over charge you.