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Added by Jopie, at 09 March 2017
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9 Reviews
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30 October 2017
Worst place I have ever and never stayed at, I called a month before arrival explaining we were driving from Phx. and explained it would be about 1am. The person on the phone was extremely rudeI should have hung up right there and booked elsewhere. But I wasn't familiar with city so I asked which night should I book the 31st or the 1st because of out late arrival date. The person was not very helpful, I only needed the room get some sleep and leaving at 11 am on the first. Finally I asked if I booked for the 1st would that be right he said yes. I arrive at 1am on the first like I said I would to a place in a very sketchy neighborhood and they inform me if I wanted a room I should have booked on the 31stI was furious because I specifically asked this the month before. Now I would have to pay for 2 nights for a room I only needed for a few hours of sleep and a shower. The person was extremely rude, the place is a complete dumpsince I would now have to pay for another night because of their incompetence I left and stayed somewhere elseI would rather sleep in my car than to stay in this dump. Beware because there are way too many reasonable places to choose from in San Antonio to stay do not waste your money on this place.
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31 August 2017
It seemed nice walking into the room, they updated the building but it didn't get more than 3 stars because as I stayed the night I started noticing there was previous Tennant clothes in the drawers, tennis shoes on side of the bed and food left in the refrigerator freezer. They changed the sheets/towels and vacuumed but that was it.
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09 August 2017
This unfortunately was not a good hotel. We stayed last weekend for a concert at ATT center. Both vending machines didn't work, when we arrived in our room, there was 1 hand towel in the room. We had to go ask for towels. I understand this hotel is cheap, but it doesn't have to look and operate as a cheap one. Will not be staying here again. I have stayed at Travel Lodges before, and they were fine, but this was a local owned one. Stay away!
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30 July 2017
Very nice place. Great management and staff. But not an excellent neighborhood so be careful at night especially!
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29 May 2017
It was quaint but bit particularly luxurious. Good bargain I suppose
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29 May 2017
Location was great! Walking distance from the at&t center. Free continental breakfast was alright. Restroom vents didn't work, but that was it. Overall, great value.
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09 May 2017
the door had no safety lock on the inside the ac sounds like a airplane taking off the room smelled like smoke (non smoking) I could not unlock the door with my keycard (I had to have the front clerk unlock it every time I wanted in my room) housekeeping would try to get in my room with the do not disturb sign up (I am working nights and sleeping during the day) you hear the freeway and the trains all day (and night) breakfast was a joke
Please don't stay here it's Terrible :(response / report this review -
08 April 2017
Terrible customer service. Asked for a crib for my 10 month old, he said he didn't know what that is.. Asked for some extra pillows due to the ones we were given being thin and useless, he told me to come down and get them, he wouldn't bring them. 8 got to the office and he said i needed to go back and get my id, why not mention that when I called the first time?! Got my id then waited about 5 minutes while he was apparently looking for 2 more pillows. He got back with 2 pillows smaller and flatter than the ones I already had.. They didn't even have pillow cases on them. I asked for cases and he just started at me confused and said no.. Acting like I was crazy for wanting covers for these small nasty pillows. It was such a bad and awkward conversation that the man waiting in line behind me started laughing and left. When I went outside to walk to my room I heard him telling his wife /gf about what had just happened and that they needed to find somewhere else to stay.
If you're desperate for a place to stay and don't mind rude lazy employees, then this is the perfect place. If you enjoy a friendly staff that is helpful and understands ENGLISH, stay away.
Wish I could rate this place less than 1 star. I saw the other poor ratings but was hopeful people were just being over dramatic, I now wish I had stayed away from this Travelodge altogether.response / report this review -
16 March 2017
We had a great stay. Terrific location right on the River Walk. Very interesting building. It was a former bank building and the transformation to a hotel has come off well. Room was very large and comfortable. Very quiet even with the room not far from the elevators. An excellent full breakfast buffet in the morning included in the price of the room.
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